Andrii Bachurskyi
Rating
Language proficiency level
CV
I am a reliable and detail-oriented eCommerce Virtual Assistant with hands-on experience working with Shopify stores and online order operations. I understand how an online store functions from the inside — from product setup to order fulfillment and customer support.
I have practical experience with:
• Uploading and managing products (titles, descriptions, SKUs, barcodes, variants)
• Organizing collections, tags, vendors, and product data
• Processing and monitoring orders
• Handling customer emails (order issues, tracking, replacements, updates)
• Making store changes, editing themes, and maintaining clean store structure
• Working with supplier information and structured data entry
• Keeping high accuracy when working with large product lists
I am comfortable following systems and instructions, working independently, and maintaining consistency in repetitive tasks. Accuracy and organization are my strengths — I double-check details because I understand how small mistakes affect inventory, orders, and customer experience.
I work well in remote environments, communicate clearly, and take responsibility for completing tasks on time.
Skills and abilities
Services
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Customer Support
from 22 USD for hour
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Online Stores & E-commerce
from 1224 USD for month
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Website Development
from 31 USD for hour
Promotion
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Email Marketing
from 18 USD for hour
Portfolio
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29 USD Visual Assistant Shopify
Online Stores & E-commerceI am a reliable and detail-oriented eCommerce Virtual Assistant with hands-on experience working with Shopify stores and online order operations. I understand how an online store functions from the inside — from product setup to order fulfillment and customer support.
I have practical experience with:
… • Uploading and managing products (titles, descriptions, SKUs, barcodes, variants)
• Organizing collections, tags, vendors, and product data
• Processing and monitoring orders
• Handling customer emails (order issues, tracking, replacements, updates)
• Making store changes, editing themes, and maintaining clean store structure
• Working with supplier information and structured data entry
• Keeping high accuracy when working with large product lists
I am comfortable following systems and instructions, working independently, and maintaining consistency in repetitive tasks. Accuracy and organization are my strengths — I double-check details because I understand how small mistakes affect inventory, orders, and customer experience.
I work well in remote environments, communicate clearly, and take responsibility for completing tasks on time.
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18 USD Custom support email
Customer SupportI have experience in Customer Email Support within eCommerce environments.
I handle customer communication professionally and calmly, helping resolve:
… • Order status questions
• Tracking and delivery issues
• Address changes and order updates
• Returns and replacement requests
• Product-related inquiries
I understand how important fast, clear, and polite communication is for customer satisfaction and brand reputation. I always aim to provide accurate information, follow company policies, and keep conversations organized and documented.
I am comfortable using support platforms, email systems, and structured reply templates, while still keeping responses natural and human.
My focus is always:
clear communication
problem resolution
attention to detail
keeping customers confident in the store
Activity
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Update fields in Shopify product cards
20 USD
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