Artem Morgunov
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Ivano-Frankovsk,
Ukraine
1 month 14 days back
available for hire
on the service 2 years
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Outsourcing & consulting
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200 USD Running an online store and working with customers
Online Stores & E-commerce
I was engaged in full support of the online store: order processing, communication with customers, pre-purchase consultations, and resolving disputes.
I organized the process from order receipt to product shipment via Nova Poshta, monitored statuses and deadlines.
… I have experience working with a large volume of orders, maintaining spreadsheets (Excel), as well as optimizing the communication process with customers using ready-made templates.
Achieved results:
— 500+ successful sales
— 1000+ shipped orders
— high level of customer satisfaction