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Ivan Avramenko

Sleeping face
Ivan hasn't been on the service for a long time.
But on Freelancehunt, there are also 315 freelancers in category Client Management & CRM, who will professionally and timely complete a project of any complexity.

Ukraine Kyiv, Ukraine
8 years back
Available for hire available for hire
age 34 years
on the service 10 years
  • RetailCRM

Rating

Successful projects
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Average rating
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Rating
183

Skills and abilities

Portfolio


  • 564 USD

    Introduction of the CRM system to Starck+.

    Client Management & CRM
    Transportation and road construction

    What were the tasks:
    • Development of sales/logistics
    • Create a project department
    • Integrate a site with a CRM system
    • Connecting the phone
    • Configuration of mail templates
    • Automation of employees’ tasks and communication between departments
    What is the result:
    • Customer requests are processed in the shortest time possible
    • Applications are automatically created in the system and send notifications to managers
    The accounting system is automatically involved in the project and expands the account to customers in time.
    • Managers are constantly receiving notifications and monitoring payments
    • Create a business process for the project department. The system according to the specified criteria automatically forms the deadlines and controls the timing of implementation.
    Employees process double the number of customers at the same time
    • Letters are automatically sent to customers at certain stages
  • 451 USD

    Introduction of the CRM system to the Beton-Energo company.

    Client Management & CRM
    I have a lot of cases when rooms are seeking automation at the stage when the company has grown to a fairly solid scale, 30+ employees, their production, but completely without automation, sales are still conducted in Excel, customer contacts have been lost. The main task was to translate the sales department from the stickers and Excel into the CRM system.



    What were the tasks:
    • Segmenting the customer base
    • A system of automatic reminders to work with customers
    • Create a basic sales gateway
    • Connecting the sales department to production


    What is the result:
    Workers work and communicate in one system
    • The customer card contains full information about the customer
    • Structured transactions, self-memory for each customer
    • Create a sales gateway for new customers and work with the base

    Manufacturing and sale of concrete structures
  • 677 USD

    Introduction of CRM systems in Cochut Company

    Client Management & CRM
    What were the tasks?
    Improvement of sales;
    Fast responses to customers;
    Monitoring of production stages;
    Control of the manager’s communication with the customer;
    Monitoring the production periods of the product;
    Simplification of work with 1C.

    What was done?
    Synchronization of the sales wheel with the production wheel;
    Connecting external communication channels (Facebook, Instagram, Viber, telephony, e-mail);
    Automatic setting of tasks to responsible managers and masters;
    Automatic transition between the status after completion of the task;
    Reporting accounts in the CRM system;
    Communication between the departments is improved.

    What is the result?
    The leaves that were forgotten became 80% less.
    Customers are pleasantly surprised by the speed of response.
    All orders are made in time.
    Communication between the departments is improved.

Activity

  Latest proposals 10
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