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  • Last visit: 11 months 19 days ago

CV

Improve design & design system, build communication with developers

Expertise in UI/UX Design

With 16+ years of experience in digital design and 10+ years specializing in product design for subscription-based products (SaaS).

  • Progressed from a solo designer in a startup to leading a team of 4 designers across 4 projects.
  • Core skills: UX design (30%), UX research (30%), leadership (20%), and business analysis (20%).
  • Designed for both B2C and B2B products.
  • Experienced in working as a dedicated designer in development teams (pm, 5 backenders, 2 frontenders, 4 QAs, BA, UX designer) and as part of a product team (2 UX designers, UX researcher, 2 BAs, product owner).
  • Deep understanding of development processes for various platforms (desktop, web, Android, Chromebook).
  • 10 years of remote work experience.
  • Experience of working in both Agile (2-week sprints) and Waterfall methodologies.

Key Experiences:

  • Designed apps and individual features from scratch based on competitor analysis.
  • Contributed to 6 large-scale redesigns (300 flows+) of ecosystems, spanning desktop, web, Android, account management systems, plugins, and integrations to browsers and Microsoft products.
  • Created proofs of concept, reimagined user experience, and revised all user flows.
  • Enhanced active products by refining existing features and introducing new ones aligned with business goals.
  • Created and maintained cross-platform design systems, including solutions for 6 white-labels.



UX Research Skills

Extensive experience in both qualitative and quantitative research.

  • Organized aggregating and analysis of user feedback from the ground up.
  • Proficient in in-app tracking: planned and maintained a system of ~5000 events, including planning, enrichment, cleaning, and analysis.
  • Skilled in user journey mapping and analysis.
  • Designed and analyzed surveys and polls (e.g., uninstall and trial termination surveys (appoximately 2500 responces each weekly).
  • Administered user interviews for pain point discovery, including scripts creation, backlog management, maintaining of research calendars, tasks, findings, etc..
  • Led interviews with first-line customer support representatives to identify user challenges.
  • Researched user interactions with help systems.



Business Analysis Expertise

Combined roles of designer and business analyst for 4 years.

  • Gathered and documented requirements
  • Created detailed functional specifications.
  • Managed Confluence documentation.
  • Experience in backlog management.
  • Conducted groomings with a team to address technical limitations.
  • Conducted demos before the delivery to stakeholders.
  • Identified opportunities for process improvement and proposed efficient solutions.

Tags

Wireframing Feature Design Responsive / Adaptive layouts interactive prototyping UI&UX User Journey Mapping design system Figma

Skills and abilities

Design & art