Customer Journey Map

How to quickly find a freelancer

Adrian Gorczowski

Customer Support · Data Processing

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129

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I am a highly adaptable and motivated professional with diverse experience across hospitality management, customer service, construction, operations, and quality control. Over the years, I have worked in the United Kingdom and internationally, gaining strong skills in leadership, problem-solving, communication, and working under pressure.My background includes roles such as Quality Control Manager, Deputy Restaurant Manager, Internal Trainer, and Construction Subcontractor, which allowed me to develop a deep understanding of operations, team coordination, customer satisfaction, and maintaining…

Oleksii Shamrai

Customer Support · Ukrainian

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118

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Responsible, fast, and polite chat operator. Typing speed of 80+ words per minute. Experience in customer communication. Ready to work with Ukrainian Russian and English languages. Quick learner.

Julia Mierzejewska

Customer Support · English

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112

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Freelancer with experience in content creation, graphic design, and customer service. I combine creativity with empathy to deliver solutions that truly work. I work remotely, flexibly, and with full commitment.

Hristina Samolyuk

Online Stores & E-commerce · Customer Support

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104

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Hi! My name is Khrystyna, and I’ve been working in eCommerce since 2018. I run two online stores on Etsy and eBay, where I sell clothing and accessories. I know what it takes to manage everything on my own — from creating product listings and communicating with customers to analyzing sales and improving performance. Now, I help other sellers save time and increase profits by creating attractive listings, optimizing SEO, managing stores, and providing excellent customer support. I value organization, accuracy, and honesty in my work. My goal is to help online store owners grow their businesses…

Hunadi Makobela

Customer Support · Data Processing

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"I'm a versatile and driven individual with a knack for adapting to new environments and tackling challenges head-on. With experience in customer service and data capturing, I've honed my problem-solving skills and attention to detail. Always eager to learn and grow, I'm excited to bring my skills to a new role and contribute to a dynamic team."

Alejandro Garcia

Text Translation · Customer Support

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Hello, I'm Alejandro. Virtual assistant focused on communication and customer service. I can help you manage messages, respond to clients and organize daily tasks, maintaining clear and constant communication. I adapt quickly to your processes and I can start immediately. I will remain attentive.

Viktoriia Oparina

Customer Support · Advertising

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I have worked as a sales manager for medical equipment, where I handled client communication, managed the full sales cycle, and built long-term relationships with customers. In addition, I have experience in the public sector, where I was responsible for business correspondence, preparing documentation for tenders, and managing contract processes. What I can offer: — Professional customer communication (chats, Telegram, Instagram, email) — Client support and assistance in choosing products or services — Processing requests and managing client interactions — Document handling, contracts, and…

Denys Tokar

Customer Support

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Denys, 23 yo, working in customer support in online casino, finding new opportunities

Olena Holenko

Online Stores & E-commerce · Customer Support

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Skills and responsibilities - Manage the product catalog by adding new items and ensuring all product data remains accurate and up-to-date. - Monitor and track inventory levels, ensuring seamless product availability. - Update product pricing and promotions in alignment with market trends and company strategy. - Create and manage product variations, adjust categories, and optimize listings for enhanced visibility and user experience. - Conduct detailed data analysis to identify trends, opportunities, and insights, and provide comprehensive reports to inform decision-making. - Optimize…

Ksenia Jankevits

Customer Support · Text Translation

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Hi! I’m Ksenia - a support team lead, writer, and virtual assistant with over 10 years of experience in communication, client care, and structured problem-solving.I’ve spent the last few years managing a customer support department:✦ building processes,✦ writing internal documentation and guidelines,✦ training agents,✦ handling escalated cases,✦ improving response quality and tone of voice.I write clear, structured content - from help articles and templates to polite email replies. I’m fluent in Russian, English, and Estonian, and I understand the human side of communication.I can help with…

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