the role of translator with additional responsibilities in purchasing, sales, customs support, and administration. For the past six years, I was a client and content manager in an international online store of professional dog equipment. My tasks included translating websites from English into Italian, website management (ZenCart), creating product descriptions and newsletters, customer support, and working with CRM system…
CRM system
20assess the effectiveness of the solutions I implement.I work with numbers. I transform inconsistent sales activities into repeatable processes, ensuring profitability at every stage of the funnel.How can I help? Active Sales & Lead Generation: I execute sales and outbound activities. I know how to talk to open doors and drive transactions to a close. CRM Implementation & Optimization: I configure CRM system…
A responsible and organized professional with experience in customer service, sales administration, and social work. Skilled in CRM systems, posting advertisements, consulting clients, and providing online support. I have a basic understanding of HTML and CSS and work remotely in data management and sales. Actively developing my skills in social work and management.
Lead Generation & Sales · Customer Support
Chief Marketing Officer at EvaCodes world top5 blockchain development company - Dec 2021 - Jun 2025 Results Achieved: Generated over $1M+ in revenue from Upwork and Linkedin/Email. Created an automated bidding system with a smaller team. Secured 100+ qualified calls monthly through optimized campaigns. Reduced the cost per lead to $50. Integrated Upwork, CRM…
Customer Support · Testing & QA
- Experience in testing on websites while studying at Manual QA course; - Windows, MS Office, Skype,Zoom,Discord,Slack,Email Agents, Databox, Google Sheets and a few other tools. Support/Sales/Business Development Experience: - CRM data management; - Onboarding of the new clients; - Support team in strategizing and helping to execute the building of businesses with new and existing partners; - Various tracking system…
…Microsoft Azure and cloud solutions, combined with excellent people and communication skills. I have experience working in enterprise environments where I supported cloud platforms, coordinated technical teams, and served as a key point of contact for users and stakeholders.On the technical side, I have solid knowledge of Azure cloud architecture, identity and access management, and Microsoft 365 solutions. I understand how cloud system…
I have experience handling customer messages through various platforms such as WhatsApp, Telegram, Instagram, Facebook, and website live chat. I respond quickly, politely, and professionally while maintaining a positive and helpful attitude toward customers. My key skills include: Fast and accurate message handling Excellent written communication Problem-solving and customer satisfaction Experience with CRM tools and chat system…
Hello! At your service — a freelancer with 4+ years of experience working on online projects of varying scale and complexity. During this time, I have participated in dozens of projects, combining customer support, operational assistance, design, and content work. How I can add value to your project: ✅ Customer Support (chat, email, phone) (EN / RU / UA) ✅ CRM…