Customer Journey Map, Event
28 USDHello everyone. I have the following assignment, I can add more details later. This is a study project, inaccuracies and free interpretation are allowed, the style is also not critical, I can just send references. The main thing is to convey the idea and meaning of providing such a map for this event.
Customer Journey Map (family with a child)
Create a visually appealing and easy-to-understand map that helps parents with a child (6–12 years old) quickly navigate the event and understand how to spend 4–5 hours at the event. The map should evoke the feeling: “we know where to go with the child”
This is not an exact exhibition map, but a recommended route (customer journey).
The event takes place in two halls:
Halle 9 — lower left part
Halle 10 — upper right part
Brücke — connects Halle 9 and Halle 10
Eingang — entrance to Halle 9 (on the right)
Important:
maintain this geometry
Map Format
size: approximately A4 - slightly elongated
orientation: horizontal (slightly elongated)
adaptation for newsletter
lots of “white space”, do not overload
Style
light isometric / pseudo-3D style
soft colors
friendly, family-friendly visuals
neat labels
Map Logic
This is a route. The map should include:
8 stations (key points)
For each station:
number (1–8)
time
name
short description (1 line)
Route
clear line of movement
arrows from station to station
logical, sequential path
no crossings and confusion
Zones
Display only:
large zones (Kids Area, Stage, Food, Gaming, etc.)
no small booths
no overload with details
Illustrations
at some stations, you can add a child figure
the child interacts with an activity (playing, drawing, etc.)
not at all stations (3-4)
Visual Hierarchy
route (most important)
stations
buildings
decorative elements
Applications 3
Work results
Client's review of cooperation with Anna S.
Customer Journey Map, EventOverall, it was very comfortable to work with Anna. Communication was smooth, she responds quickly, and it was easy to find common ground throughout the process. There were a few minor issues in the end, but they seem fixable and likely would have been resolved with a bit more time for the task.
Freelancer's review of cooperation with Vira Bezhevets
Customer Journey Map, EventThe project is interesting, it was done quite quickly. The technical specifications were well described. The client is decent and responsible. I recommend for collaboration.
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5 days34 USD
243 5 days34 USDHello hello
My name is Lena, and I work as a digital marketer, brand strategist, and UI/UX designer.
I am currently looking for part-time, remote, or freelance opportunities.
I really enjoy combining structure, visuals, analytics, and meaning. My background in data operations and marketing helps me to shape products so they feel clear, cohesive, and naturally guide users to take action.
Here’s a link to my portfolio, where you can see my work and get a better feel for my approach:
Behance
& www.linkedin.com/in/lena-pavulska-371079194
…
My offer:
Marketing Analysis
• Website & Landing Page Audit: Customer Journey analysis, UX, and visual consistency audit – $20
• Competitor Analysis: Strengths, gaps, and opportunities – $10
• Know Your Customer (KYC) Analysis: Needs & behavior analysis, product/offer evaluation, target audience analysis – $15
• Brand Positioning Review: Tone of Voice and conversion improvement suggestions – $15
Bundle Package (All Analysis Services) – $50
Branding & Graphics
• Logo Design – from $15
• Banners / Posters – from $10
• Tone of Voice (ToV) & Brand Positioning – from $30
UI/UX Design
• Landing Page Creation – from $100
• E-commerce Design (Shopify) – from $300
I look forward to our collaboration.
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1 day28 USD
142 1 day28 USDReady to complete this task. There is an understanding of how to create a map for a family with a child. So that they have a great time at this wonderful event, and everything is clear to them!
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2 days28 USD
243 2 days28 USDHi Vira — I can turn this into a clear, family-friendly journey map that feels intuitive at first glance: where to enter, where to go next, and how to spend 4–5 hours with a child without getting lost. I’ll keep the route clean, the 8 stations easy to scan, and the hall geometry exact. Soft isometric visuals, plenty of white space, and 3–4 child interactions will make the map feel welcoming, not crowded. I create modern presentations and infographics in Canva and PowerPoint, so structuring complex information visually is my strength. I’d be glad to adapt 3 versions for newsletter use and refine it with your references.
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1 day28 USD
136 1 day28 USDHello!
I really liked your task — it is not just a map, but actually a well-thought-out "family path," and I understand how important it is to make it as clear and calm as possible for parents.
I can already see how to implement this solution:
A clear route of 8 stations without intersections (a snake-like path from the entrance in Hall 9 to Hall 10 via the bridge)
— A visual emphasis on the line of movement, so that parents immediately understand "where to go next"
— A simple isometric map with plenty of space (without overloading with details)
— Large, clear zones: games, stage, creativity, food
… — 3–4 easy illustrations of children in action for engagement
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Winning proposal3 days28 USD
763 2 0 Winning proposal3 days28 USDHello! I can complete your project.
I already have several working drafts:
Google Drive
We can:
• quickly refine one of the current options according to your edits, or
• create a fresh layout from scratch, maintaining a clean route logic without intersections.
Sincerely, Anna.
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7 days57 USD
522 1 1 7 days57 USDHello! I am interested in this job! We can discuss in more detail in private messages. My portfolio:
Freelancehunt
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7 days84 USD
475 2 0 7 days84 USDready to help you out
will share prevoius work in chat to make sure we are match
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10 days136 USD
6747 47 0 10 days136 USD
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