Customer Journey Map
Hello everyone. I have the following assignment, I can add more details later. This is a study project, inaccuracies and free interpretation are allowed, the style is also not critical, I can just send references. The main thing is to convey the idea and meaning of providing such a map for this event. Please let me know if you would take on such work and how much it might cost.
Customer Journey Map (family with a child)
Create a visually appealing and easy-to-understand map that helps parents with a child (6–12 years old) quickly navigate the event and understand how to spend 4–5 hours at the event. The map should evoke the feeling: “we know where to go with the child”
This is not an exact exhibition map, but a recommended route (customer journey).
The event takes place in two halls:
Halle 9 — lower left part
Halle 10 — upper right part
Brücke — connects Halle 9 and Halle 10
Eingang — entrance to Halle 9 (on the right)
Important:
maintain this geometry
Map Format
size: approximately A4 - slightly elongated
orientation: horizontal (slightly elongated)
adaptation for newsletter
lots of “white space”, do not overload
Style
light isometric / pseudo-3D style
soft colors
friendly, family-friendly visuals
neat labels
Map Logic
This is a route. The map should include:
8 stations (key points)
For each station:
number (1–8)
time
name
short description (1 line)
Route
clear line of movement
arrows from station to station
logical, sequential path
no crossings and confusion
Zones
Display only:
large zones (Kids Area, Stage, Food, Gaming, etc.)
no small booths
no overload with details
Illustrations
at some stations, you can add a child figure
the child interacts with an activity (playing, drawing, etc.)
not at all stations (3-4)
Visual Hierarchy
route (most important)
stations
buildings
decorative elements
Applications 3
-
3 days140 USD
263 3 days140 USDHello hello
My name is Lena, and I work as a digital marketer, brand strategist, and UI/UX designer.
I am currently looking for part-time, remote, or freelance opportunities.
I really enjoy combining structure, visuals, analytics, and meaning. My background in data operations and marketing helps me to shape products so they feel clear, cohesive, and naturally guide users to take action.
Here’s a link to my portfolio, where you can see my work and get a better feel for my approach: Behance
& www.linkedin.com/in/lena-pavulska-371079194
…
My offer:
Marketing Analysis
• Website & Landing Page Audit: Customer Journey analysis, UX, and visual consistency audit – $20
• Competitor Analysis: Strengths, gaps, and opportunities – $10
• Know Your Customer (KYC) Analysis: Needs & behavior analysis, product/offer evaluation, target audience analysis – $15
• Brand Positioning Review: Tone of Voice and conversion improvement suggestions – $15
Bundle Package (All Analysis Services) – $50
Branding & Graphics
• Logo Design – from $15
• Banners / Posters – from $10
• Tone of Voice (ToV) & Brand Positioning – from $30
UI/UX Design
• Landing Page Creation – from $100
• E-commerce Design (Shopify) – from $300
I look forward to our collaboration.
-
10 days349 USD
3273 68 1 1 10 days349 USDGood day!
I have reviewed your task — the format is clear. This is not just a map, but a visual customer journey with a clear route, logical flow, and an understandable presentation for families with children. I also see an emphasis on simplicity, hierarchy, and a friendly, light style — this is exactly my area.
I can take on the implementation: think through the structure, route, visual logic, and design everything into a neat, understandable map without overload.
I will be able to accurately assess the cost and timeline after clarifying the details (content of the stations, references, expected level of detail).
If convenient — we can briefly discuss, and I will immediately suggest the optimal approach for implementation.
-
2 days29 USD
267 2 days29 USDYes, I’d be happy to take this on. Your concept is clear: the map must feel intuitive for parents, show a logical 4–5 hour route, and keep the route as the hero. I’ll build it with clean hierarchy, soft family-friendly visuals, and a clear flow across Halle 9, Brücke, and Halle 10 without clutter. I work in Canva, PowerPoint, and Gamma, so I can shape it neatly for both presentation and newsletter use. If you send the references, I’ll suggest the best structure right away.
-
3 days29 USD
1161 21 1 3 days29 USDHello! Yes, I would gladly take on this project 🙂
The task is clear: this is not just a map, but a well-thought-out customer journey for a family with a child, where the main focus is on the logic of the route, readability, and a friendly visual. This format suits me well, especially considering the work with composition, hierarchy, and isometric scenes.
I would approach this as follows:
— first, I would think through the logic of the route (so that it can be "read" in 5–10 seconds)
— next, I would create a clean composition with space and the correct focus on the route
— and only after that, I would add a light isometric style + accents (children, activities)
… Regarding the timeline: 3 days after agreeing on the details.
-
3 days41 USD
874 9 0 1 3 days41 USDGood day! I have familiarized myself with the project and would be happy to join. I understand how to create quality maps. In case of collaboration, I would like to receive a detailed technical assignment and references. Write to me, I am always in touch, I do not inflate prices, and I do not miss deadlines. Portfolio:
Freelancehunt
-
1 day29 USD
243 1 day29 USDThere are ready options. Write in private messages to discuss them, I will be happy to collaborate.
Current freelance projects in the category Illustrations & Drawings
Illustration layout based on AI imageThe layout needs to be as close as possible to the image created by AI for a banner sized 6.6x3.4m. The layout is needed by June 13-15. Illustrations & Drawings ∙ 11 hours 49 minutes back ∙ 16 proposals |
Instructions for the constructor
16 USD
Need to create several step-by-step instructions for the constructor, like in the photos below. Price is negotiable. Illustrations & Drawings, Vector Graphics ∙ 3 days 7 hours back ∙ 27 proposals |
I am looking for a graphic designer to convert drawings into digital designs for silk scarves.What needs to be done For each image, it is necessary to: Digitize or recreate the work in digital format Preserve the style, mood, and idea of the author Improve the composition and overall appearance of the design Align shapes and lines where necessary Harmonize the color… Illustrations & Drawings, Vector Graphics ∙ 3 days 14 hours back ∙ 40 proposals |
2D level tracing for a game based on ready sketchesWhat needs to be done: You need to create clean 2D art for mobile game levels. From our creative department, you will receive a ready sketch (draft) of the future level and a technical task. Your job is to redraw it in final quality, strictly adhering to our style.… Illustrations & Drawings ∙ 4 days 5 hours back ∙ 29 proposals |
Puzzle designIt is necessary to develop a design: 1. Puzzle - size of the puzzle (when assembled) 974 x 674 mm, 140 pieces 2. Box - a two-part box (lid/base) 300x230x100 mm (internal dimensions): - lid and base – binding cardboard 2.0 mm covered with coated paper 130 g/m2 + glossy film… Illustrations & Drawings, Print Design ∙ 4 days 15 hours back ∙ 18 proposals |