Direct Manager (Instagram / Facebook)

Customer Support, Social Media Marketing (SMM) — incorrectly specified categories?

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We are looking for a communicative Direct Manager to handle correspondence with clients of a cosmetology clinic on social networks.

Responsibilities:

Managing communication with potential and existing clients on Instagram Direct and Facebook Messenger to lead them to make an appointment.
Responding to comments and inquiries about the clinic's services (prices, contraindications, effects of procedures, schedule).
Scheduling clients for procedures through CRM – Beauty PRO.
Coordinating with the administrator or cosmetologist if necessary.
Maintaining simple reporting.

Conditions:

• Work format: remote.

• Schedule: 2/2 (with the possibility of substitution or additional days by agreement).

• Active hours: 10:00-20:00 (must respond promptly during this period).

• Workload: small, usually up to 8-10 conversations per day (up to 15 on peak days).

• Work tools: Meta Business Suite and Manychat, CRM (Beauty PRO), Google Sheets (short reporting).

Our expectations:

• Competent written Ukrainian language.

• Responsibility, quick response, customer-oriented approach.

• Understanding or interest in the topic of cosmetology / beauty sphere.

• Experience in customer service or sales will be an advantage.

Payment:

• By agreement (fixed rate + bonuses for new clients).

• Payments every 2 weeks.

Proposals 7

Valentin Vahno

5 0

Budget: 3000 UAH Deadline: 15 days

Hello! Everything is fine, I also indicated the price. We can even try a trial period if it is paid. Check if my communication style suits you.

Katerina I.

10 1

Projects 10
Rating -
Rating 460

Budget: 15000 UAH Deadline: 30 days

Good day!
I am very interested in your vacancy. I am interested in the beauty industry. I respond promptly to all incoming requests. I would be glad to cooperate :)