Refinement of the EWT service for the call center

Python — incorrectly specified categories?

156 USD

Client's review of cooperation with Andrii Tyupa

Refinement of the EWT service for the call center

156 USD

All tasks were completed quickly and efficiently. The wishes were taken into account.
There were no delays in responses. The specialist was always in touch.
We are satisfied with the result and will continue to work together!

5.0

Ivan Boreyko

Reciprocal Feedback

9 May 2024

Freelancer's review of cooperation with Ivan Boreyko

Refinement of the EWT service for the call center

156 USD

Great client, pleasant to work with, development went smoothly and without any issues. I recommend.

5.0

Andrii Tyupa

Reciprocal Feedback

9 May 2024

Project translated automatically. Log in or register, to view the original Backend programmer is needed to finalize the script for API requests, processing, and sending the necessary information. On VPS CentOS Stream 8, according to the attached specification, a service has been built that receives data on the work of call center employees from the PBX via API, processes it, and sends the data on EWT to the Customer through a configured VPN tunnel. Expected Wait Time (EWT) is the expected indicator of how long subscribers need to wait to connect to an operator. The service is configured for 1 city of the Customer, it is necessary to finalize it for 3 more. The service determines that an employee processes a specific city based on the department indicated on the PBX side, all other logic is set up according to the department currently working. What needs to be done: 1. Finalize the service logic for the remaining 3 cities (priority can be given to working on DNEM first). 2. Configure the API for these cities to send data to the Customer (priority can be given to working on DNEM first). * The specialist who developed it did not inform on what it was developed, said: "this is a virtual interface." It does not start automatically after a restart, needs to be started manually. Checked via the -top command on the server, there is Gunicorn in the process. Most likely it is written on it.

Proposals 3

Andrii Tyupa

Winning proposal

53 0

Budget: 7000 UAH Deadline: 5 days

Good day, I have extensive experience in FullStack development, including Backend. I will be glad to cooperate.

The list does not show proposals concealed by the client or freelancer with a Plus profile, as well as proposals violating rules

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Ivan Boreyko
Vinnytsia, Ukraine

Projects 9
Rating -
Rating 415

Ivan Boreyko

Andrii Tyupa

Andrii Tyupa

Proposals are currently absent

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Development of an AI bot for receiving and processing orders from restaurants in Telegram with integration into 1C.

Need to fix a bug in the current version of the bot.