Improving chat bots in Smart Sender
1) Make a setting that will signal that the sales manager does not respond to the customer for a long time. For example, 5 minutes. For instance, after this time, the dialogue could “hide another manager”. At the end, the customer will not have to wait for the answer.
2) There is a problem that when a client goes through the link that we attach to the SMS and begins the dialogue in the chat bot, managers can’t understand to whom this client belongs. It is necessary to do so that every manager can easily identify their customers after the first message.
Client's review of cooperation with Oleg Gonchar
Improving chat bots in Smart SenderThe task has been completed in the discussed deadline. Fast and good, I recommend it to everyone.
Freelancer's review of cooperation with Yury Strokov
Improving chat bots in Smart SenderA good customer. Comprehensible TZ. I recommend to everyone!
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