Facebook AD - problem
Hello, I need a person who can solve/tell me what might be wrong and where to fix it.
The situation is as follows - advertising was launched on Facebook for a third-party site - everything is fine.
We decided to set up the message target, everything seems fine, but it shows an error that the Instagram account to which the advertisement is targeted has an age restriction of 18 years, but the account in Instagram pulls the correct date from Facebook, that is, 1990 year of birth.

The Instagram account has already been reconnected and we logged in again, but the same error persists.
The target age was also raised from 21 years - it didn't help (but it clearly states that the problem is with the Instagram account).
Client's review of cooperation with Illia Zdokhlii
Facebook AD - problemAll good, thank you. The problem is solved.
Freelancer's review of cooperation with Taras Y.
Facebook AD - problemThe task was clear and understandable, communication was also good, although solving the task took more time than stated in the bid, there were no complaints, as the client understood everything.
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Good day. My name is Ilya, I am a targeting specialist with 7 years of experience. I can conduct an audit and consult you. Write to me in private, and we will discuss the details.
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277 1 0 Good day, Taras!
I have been working in advertising for 3 years in social networks such as Facebook, Instagram, and Google!
I have experience in the niches: e-commerce, EdTech, beauty industry, real estate, and service sectors.
I can help solve your problem.
📌Please write to me in direct for discussing the details.
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212 1 0 Hello. We can, we know, we will help.
Write to us in private and we will conduct a FREE AUDIT and provide recommendations.
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373 3 0 Good day, Taras
I know how to fix it, feel free to reach out
I have extensive experience regarding solutions to this type of problems
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