Implementation of a CRM system for wholesale and retail sales of goods.
Requirements for the CRM system
Recommended system: Bitrix24 CRM
Alternatives: AmoCRM (Kommo) or RetailCRM — provided they are compatible with 1C and the website.
The CRM must support:
Integration with 1C: Trade and Warehouse
Integration with a website on Bitrix
Telephony (Binotel)
Social networks and messengers (Instagram, WhatsApp, Telegram)
Marketplaces Kaspi.kz and Halyk Market
Accounting for employees, departments, and retail outlets
Requirements for the contractor
Experience in implementing Bitrix24 / AmoCRM in trading companies.
Experience in integration with 1C, Bitrix, Binotel, Kaspi, Halyk Market, WhatsApp API.
Experience in developing bonus modules, time tracking, and financial reports.
Knowledge of BI systems and analytical dashboards.
Ability to document the project and train personnel.
For more detailed specifications, please contact us, we will discuss.