[1] Event: New order on Rozetka/Maudau
↓
[Integration module / Script]
↓ (API call → eSputnik /contacts + /event)
↓
Event in eSputnik: order_created
↓
Trigger 1: "Order confirmed" → SMS to the client
Order accepted. Preparing for shipment today. Sapplex & Rozetka
---------------------------------------------
[2] Event: Tracking number added (status: Shipped)
↓
[Integration module / Script]
↓ (API call → eSputnik /contacts update + /event)
↓
Event in eSputnik: order_shipped
↓
Trigger 2: "Shipping tracking number" → SMS to the client
Your order №{order_id} has been shipped. Tracking number: {ttn_number}, {delivery_service}.”
---------------------------------------------
[3] Event: Order received (status: Delivered/Received)
↓
[Integration module / Script]
↓ (API call → eSputnik /event with receipt date)
↓
Event in eSputnik: order_delivered
↓ (delay 5 days)
Trigger 3: "Feedback request" → SMS to the client
Thank you for your purchase! Please leave a review: shorturl.at/RzRMQ
The review is linked to the product in the order