Development of an AI chatbot for customer support for the auto parts website
156 USD Main requirements:
1. Chatbot functionality:
✅ Multilingual support – the bot must support English (EN), Polish (PL), Ukrainian (UA).
✅ Consultations on auto parts – assist customers in finding necessary parts by article number, brand, model, year of manufacture.
✅ Delivery information – provide customers with information about delivery times, conditions, and costs.
✅ Payment method information – explain which payment methods are available (credit card, PayPal, bank transfer, etc.).
✅ Automatic FAQ handling – respond to frequently asked questions from customers.
✅ Chat transfer to operator – in case of complex requests, the bot must redirect the conversation to a manager.
2. Technical requirements:
🔹 Integration with the website – the bot must be embedded in the online chat on the website (for example, via WhatsApp API, Facebook Messenger, and embedded chat).
🔹 Machine Learning (ML) – it is preferable to use a AI model that can learn from data and improve responses.
🔹 API support – integration with the website's database to obtain information about products and their availability.
🔹 Flexibility of settings – the ability to edit dialogue scripts and knowledge base.
🔹 Data security – protection of users' personal data, compliance with GDPR requirements.
3. Interface and usability:
🔸 The bot must be friendly and easy to use.
🔸 Support quick buttons (for example, "Check order status", "How to pay?", "Contact manager").
🔸 Visually integrate into the style of the website.
Expected result:
📌 Ready chatbot, integrated into the website, that answers customers' main questions and helps with the selection of parts.
📌 Flexible settings system, allowing updates on product information, delivery, and payment.
📌 Simple admin panel for editing the bot's knowledge base.
Collaboration format:
- Specify cost and deadlines.
- Experience with chatbots and AI is mandatory (work samples are welcome).
We look forward to your proposals! 🚀
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5 days156 USD
292 1 1 2 5 days156 USD
I create bots for servers with moderation functions, role management, and event logging. I develop game bots with quests, mini-games, a leveling system, and in-game economy. I make chatbots for answering questions, interacting with users, and integrating with APIs. I also engage in task automation, such as data collection, sending notifications, and integration with external services.
The cost depends on the complexity and functionality. On average:
Simple bots – from 1000 UAH
Medium complexity bots – from 2500 UAH
Complex bots with unique features – from 5000 UAH
For discussing details, please write in private messages.
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40 days603 USD
798 3 0 40 days603 USD
Good day
I am the founder of the IT company Zentriflex.
In my team, there is a UX/UI designer with extensive experience and understanding of how to create a website that sells, and Full Stack developers who write quality code using the latest technologies and full support for SEO and DevOps, who will set up a reliable and budget-friendly infrastructure.
We work with technologies such as Node.js, Nest.js for the Back-end part, and React.js, Next.js for the Front-end part.
We are ready to implement your idea.
We will be able to accurately assess the cost and timeline for development after agreeing on all the details.
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1 day447 USD
8193 63 1 1 day447 USD
Good day!
I am ready to help you with the implementation of the chatbot project. I am waiting for the opportunity to clarify all the details and start working on it!
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1 day357 USD
3853 24 0 1 day357 USD
Good day,
I am ready to create a chatbot that will meet all your requirements. I will ensure multilingual support, functionality for consultations on auto parts, information about delivery and payment methods, automatic processing of FAQs, and transferring the chat to an operator. I will integrate the bot with your website using a Machine Learning model, support API, and ensure data security.
My rate is $16 per hour. I look forward to your response for a detailed discussion of the terms and the start of work.
Sincerely,
Maxim
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4 days156 USD
1803 31 0 4 days156 USD
Hello. Ready to develop
Write to me in private messages to discuss the details
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5 days156 USD
2065 32 0 5 days156 USD
Good day, I am ready to complete the work quickly and efficiently! I have experience working with similar agents.
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7 days447 USD
259 7 days447 USD
Good day!
I am ready to develop a chatbot for you that will be integrated with amoCRM, support multilingualism, and work with a database of auto parts.
🔹 How will the bot be implemented?
1️⃣ Multilingualism – support for EN, PL, UA with the possibility of adding new languages.
2️⃣ Consultations on auto parts – the bot will search for products by article number, brand, model, year of manufacture (through API integration with the database).
3️⃣ Information on delivery and payment – the bot will automatically provide the client with up-to-date information.
4️⃣ FAQ processing and transfer to the operator – response scripts + an algorithm for identifying complex requests and forwarding them to the manager.
… 5️⃣ Integration with the website and messengers – support for WhatsApp API, Facebook Messenger, embedded chat on the website.
6️⃣ Machine Learning – the bot will learn from data to improve responses. We use NLP (Natural Language Processing).
7️⃣ Flexibility and security – scenario configuration, data protection, GDPR compliance.
🔹 Technical implementation:
✔ Development in Python (Dialogflow / Rasa) or Node.js – powerful solutions for AI bots.
✔ Integration with amoCRM API – retrieving and writing data to CRM.
✔ Connection to the product database (MySQL, PostgreSQL, Firebase).
✔ Use of NLP (Google Dialogflow, Rasa) for accurate understanding of client requests.
✔ Adaptive design – the bot will be styled to match your website.
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15 days603 USD
155 2 0 15 days603 USD
Good evening, Yevheniy!
To implement the specified functionality, it is necessary to create a full-fledged RAG system with the required information so that the AI can provide relevant consultations and answers. Moreover, it should be multilingual, meaning it should store objects in 3 languages to avoid errors during on-the-fly translation. There is also a difference between consulting on a specific position whose name was provided by the user or AI consultation based on natural language.
To transfer the dialogue to the manager, it is necessary to recognize the user's intent.
Embedding it on the website or integrating it into another messenger is not a problem.
"AI model that can learn from data" - at this moment, it is not a realistic task; the model can be periodically improved based on the information collected from sessions, but this is done manually.
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4 days201 USD
2830 19 0 4 days201 USD
Hello! I am ready to complete the work while adhering to all the points listed in the specifications. I guarantee quality and promptness of work.
I suggest discussing the details in private, please write to me.
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14 days491 USD
1315 7 0 14 days491 USD
Good day.
I am ready to take on your project.
I can develop a bot for you with the integration of an AI assistant using no-code/low-code tools.
Message me privately, we will discuss all the details and find the best solution for you.
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14 days447 USD
247 14 days447 USD
Good day, I am ready to complete the project!
Examples of work:
https://github.com/loo00r/Chatbot
The price and deadlines are approximate
Sincerely,
Pavlo
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5 days223 USD
1711 8 0 5 days223 USD
Good day. Ready to execute.
I have many successful cases that I can discuss in detail in private.
I will help with the technical specifications. I will develop or refine the bot that.
I will implement all necessary functionality. I will integrate any service. I will create a user-friendly interface and admin panel. I will implement the logic for reminders. I will optimize.
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30 days603 USD
4751 66 0 30 days603 USD
Good day. I can create a bot based on flowxo. I need the specifications for the bot's steps, etc. I can help with writing the specifications.
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"Консультації щодо автозапчастин – допомагати клієнтам знаходити необхідні запчастини за артикулом, маркою, моделлю, роком випуску авто." - яка база данних використовується у вас для збереження інформації по запчастинах? Чи є API для пошуку в БД? В якому форматі зберігається інформація по запчастині (Ось тут якраз сама більша складність - тривалий час працюю над подібною штукою)? Скільки записів (к-ть запчастин) в БД? Назви запчастин є в англійська (EN), польська (PL), українська (UA) мовах?. Потрібно буде створювати окрему БД де всі дані будуть підготовлені для роботи з ШІ. " Передача чату оператору – у разі складних запитів бот повинен переадресовувати діалог менеджеру." В яку систему має переадресовуватись чат, є API? "Дізнатися статус замовлення" - яким чином робиться прив"язка клієнта до його замовлення, людина має вводити якись номер замовлення, чи це буде ID користувача в cookies? На чому зроблений сайт? " Безпека даних – захист персональних даних користувачів, відповідність вимогам GDPR." - в вас є документ який детально описує всі ті вимоги?
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