Olga is an excellent specialist. She helped establish certain processes and even more! I recommend her!
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Budget: 8000 UAH Deadline: 5 days
Good day!
I have over 6 years of experience in sales. I have worked in both phone and written as well as offline sales. I am excellent at working with scripts, making upsells, and handling objections. I have repeatedly been involved in creating and adjusting sales scripts, training newly hired staff, as well as evaluating the quality of employees' work.
I can evaluate several dozen calls over the next few days; the total number depends on the number of operators, as each one needs to have at least 5 calls listened to at different periods of work for an adequate assessment of performance and to identify recurring mistakes and analyze progress/regress.
The format of the final material depends on individual agreements with the client and their preferences, usually a Google spreadsheet, Google Docs file, or PDF with clickable links.
I have indicated the approximate cost and deadlines in my bid.
Examples of similar completed projects:
https://freelancehunt.com/project/razrabotka-skripta-prodazh-dlya-otdela-dostavki/1569272.html
https://freelancehunt.com/project/menedzher-dlya-internet-magazinu/1455481.html
https://freelancehunt.com/project/perenesti-zapisey-crm-sistemu/1485856.html
I am available for work and ready to start immediately after discussing the details of cooperation.
Olga Ivakina
Winning proposal
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Budget: 10000 UAH Deadline: 15 days
Hello! I am ready to help bring your phone scripts to a modern, effective, and profitable format.
I have over 10 years of experience in sales, having launched and managed sales departments in e-commerce and online schools, including product businesses. I have experience creating scripts "from scratch," adapting operators, onboarding, call analysis, training managers, and implementing upsells/cross-sells that genuinely increase the average check and conversion.
🧩 What I can do for your project
I will listen to operators' calls and identify the main bottlenecks: where clients are lost, which phrases "derail" the dialogue, where managers talk instead of asking, and where the sales logic falters.
I will prepare a detailed structured analysis:
✔ typical mistakes
✔ weak points of the scripts
✔ what needs to be added/removed
✔ recommendations for operator behavior
I will completely update or rewrite the scripts.
I use a format that works even in product sales:
— identifying needs and motives
— clarifying questions
— client-tailored presentations
— soft arguments
— logical upsells "in the air"
— cross-sells tailored to the task
— ecological closing of the deal
I will create a universal script template where only the product characteristics change.
📈 What you will receive
A ready flexible script for different product groups.
The sales logic from A to Z.
Variations of phrases for different types of clients and situations.
A manual for onboarding operators:
— how to train
— how and when to conduct role-playing games
— quality control system
— how to quickly improve weak managers
— which services to use for training.
⏱ Volume and deadlines
I am ready to analyze 10–20 calls within 3–5 days (depending on the duration and quality of the recording).
Scripts and the final package of materials will be ready in 4-7 days after the analysis.
💰 Cost
From $200 to $250 for the complete package: call analysis + rewritten scripts + recommendations + onboarding.
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