We are looking for an experienced scriptwriter who will develop scripts for online store operators.

Main skill — text creation: naming and slogans, posts and longreads, scripts and filming of artistic and business videos, strategizing and branding, interviews and website content, articles and taglines etc.

Continuous analysis of narratives, constant strategizing of existing and potential societal problems, creative and PR work with hands and voice, building and mentoring creative and design teams, supervising project implementation with large international businesses, foreign donors, government institutions, and regional leaders of sectors.

10 years of experience with agencies, media, grant and government structures, some law enforcement agencies, and the UN.

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Good day! What I propose:
Development of scripts for key scenarios

Greeting, company introduction, and establishing contact.
Competent consultation on furniture selection, focusing on style, materials, and dimensions.
Clear explanation of delivery, payment, and warranty conditions.
Handling the most common customer objections (for example, "why such a price," "waiting too long for delivery").
Effective processing of complaints and difficult situations with a focus on customer loyalty.
Strategic offering of additional products (upselling, cross-selling) without being pushy.
… Adaptation for different communication channels

Scripts for phone calls: quick, clear, with a warm tone.
Chat and messengers: concise and customer-oriented responses.
Email: professional and polite templates for various inquiries.
Recommendations and training for operators

I will provide recommendations on conversation structure to achieve the best results.
I will optimize scripts for quick staff learning.
Tone and style of communication

Combination of professionalism and friendliness.
Focus on customer orientation to enhance trust and customer satisfaction.
Why me?
Experience in creating scripts for call centers and support services.
Deep understanding of sales principles and handling objections.
High proficiency in the Ukrainian language.
Quick immersion in your field to ensure scripts match the specifics of the furniture market as closely as possible.
Ready to discuss your needs and create a tailored solution!

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Hello! I used to work in a call center when I was about 17 years old) Although 10 years have passed since then, I still remember those scripts very well. I can prepare more than one quality script for you. My command of the Ukrainian language is excellent, I have a degree in philology. Feel free to reach out, I am ready to help you.

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Good day!
I am interested in your project. I have similar experience in the real estate sector, for the sales department.
I would be happy to discuss all the details with you.
Thank you!

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Hello, Eliran.

I am ready to take on your project and fulfill all the conditions in the shortest possible time. After all, I have over 10 years of experience in sales. I have worked in various fields and in different directions. From writing scripts to preparing and conducting presentations. I understand all communication channels (from telephony and gadgets to active sales). So I am ready to discuss the terms of cooperation with you and help achieve the desired result.

Write to me, where I can tell you more about the specifics and approach to working with your brand.

P.S. I am also ready to provide advice on tone-of-voice, specifically its uniqueness for more successful feedback from clients.

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Hello! Although I have not yet written scripts for call centers, I am ready to dive deep into the specifics of your brand and adapt the scripts for all necessary communication channels. I would be happy to discuss your task in more detail!

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