Budget: 200 USD Deadline: 14 days
Good day, Katerina)
Very interesting project. For the hotel business and franchise development, it is especially important that the CRM is not just an accounting system, but a full-fledged sales management, booking, and customer service tool.
I am confident that I can help you, as I have extensive practical experience in implementing CRM and automating business processes.
Why I am suitable:
• Over 8 years of experience in the CRM field and automation of B2B projects
• Practical experience working with and integrating more than 90 CRM systems
• Over 4 years as a lead sales manager, understanding CRM not just as a technical tool, but as a system that should genuinely increase sales
• Currently engaged in training sales departments, building funnels, and setting up customer communications
What I can offer for your business:
✔ Set up amoCRM turn-key, considering the specifics of the hotel business
✔ Build separate funnels for: — processing bookings and guest requests
— repeat sales and customer retention
— partner inquiries and franchise development
✔ Set up customer cards and segmentation: source of inquiry, stay dates, history of inquiries, guest preferences, franchise partner status, etc.
✔ Automate key processes: — notifications to managers
— reminders for bookings and payments
— automatic messages to clients
— control of unprocessed inquiries
— follow-up scenarios and repeated touches
✔ Connect necessary integrations: website, telephony, WhatsApp, email, application forms, and other services
✔ Set up basic analytics: conversion by sources, manager workload, effectiveness of sales channels, control of franchise leads
Among the cases I am particularly proud of is the implementation of CRM solutions for large companies, including AB InBev Efes, as well as support and optimization of processes in more than 1000 companies.
Regarding timelines: Approximately 5–10 working days after agreeing on the structure.
Regarding cost: Initially from 150,000 to 350,000 ₸, I can provide a more accurate estimate after a brief discussion of your processes and tasks.
I am ready to quickly connect, conduct an audit, and propose an optimal amoCRM architecture that will be convenient for both current operational work and business scaling.