Budget: 18000 EUR Deadline: 30 days
Vladimir, it is important not to assign developers disparate tasks initially, but to break down the implementation into four areas: knowledge for the kitchen, bar, and waitstaff, assistance during service, working with feedback, managing the guest database, and post-visit communications. I will start with interviews and mapping the current process. I will document data sources, responsible parties, trigger points for scenarios, limitations of Syrve CRM, and readiness criteria. Then I will prepare a fit-gap table: what is covered by the standard capabilities of Binom AI, where customization is needed, where integration is required, and where separate development is necessary. Based on this, I will create an implementation plan, a backlog with priorities and acceptance criteria, assign tasks to technical specialists, oversee testing, and bring the pilot to launch. I have over 10 years of experience managing my own wholesale and retail business, employees, sales, and operational processes. I also have practical experience integrating 1C with my own application, external services, telephony, and automated communication channels. I do not attribute a separate case specifically with Binom AI and the restaurant. The first results will be available in 48 hours: interview questionnaire, process map, data registry, and initial fit-gap matrix. The cost of PM support for one restaurant pilot until launch, within 30 calendar days, is 18,000 UAH. This cost includes meetings, documentation, task assignment, execution control, acceptance testing, and final instructions.
