The task is to create a space for communication between employees in Telegram:
We have:
1 general group in Telegram
1 work account in Telegram
3 managers = 3 PCs
3 other personal users
That is, there are 6 people in the group, of which 3 are personal accounts, and 3 are managers who work on behalf of 1 account on 3 different PCs.
We have an online store
the website indicates the working Telegram where potential buyers write
accordingly, 1 incoming channel/account
3 managers who work with these incoming messages from 3 different PCs, and these same managers are in the general internal group.
What is the problem?
Since there is only one work account, and 3 managers, it is unclear in the general group which specific manager is writing something, as each of the 3 managers is authorized through this work Telegram account and all messages in the chat always come from one sender, resulting in "personal users" not being able to understand from whom exactly the messages come in this group.
Task:
To have this general working group, where there will be internal communication between all its participants, each participant will be identified (specifically these 3 managers who are currently working under one account), while each of the managers will remain in the work account for communication with clients.
Obvious options:
It will not be possible to authorize all managers through their personal accounts, as communication with clients must be from the work account where there is a single number, + personal accounts are personal.
Non-obvious solution:
I saw a bot that resembles a general chat but has operator connections.
That is, general messages go into a common feed but then there is some separation and personalization of messages.
I do not know exactly how it works and if it will fit, but maybe this is it.
Or if it is possible to create some automatic signatures, so that at the beginning or at the end of each message from a specific manager, their name appears (1 Telegram account = 3 managers = 3 PCs)
That is, it is necessary to somehow tie the identification to the PC, not to the Telegram account.
The solution must be automatic and not cause inconvenience in work.