Telegram bot
The task is to create a space for communication between employees in Telegram:
We have:
1 general group in Telegram
1 work account in Telegram
3 managers = 3 PCs
3 other personal users
That is, there are 6 people in the group, of which 3 are personal accounts, and 3 are managers who work on behalf of 1 account on 3 different PCs.
We have an online store
the website indicates the working Telegram where potential buyers write
accordingly, 1 incoming channel/account
3 managers who work with these incoming messages from 3 different PCs, and these same managers are in the general internal group.
What is the problem?
Since there is only one work account, and 3 managers, it is unclear in the general group which specific manager is writing something, as each of the 3 managers is authorized through this work Telegram account and all messages in the chat always come from one sender, resulting in "personal users" not being able to understand from whom exactly the messages come in this group.
Task:
To have this general working group, where there will be internal communication between all its participants, each participant will be identified (specifically these 3 managers who are currently working under one account), while each of the managers will remain in the work account for communication with clients.
Obvious options:
It will not be possible to authorize all managers through their personal accounts, as communication with clients must be from the work account where there is a single number, + personal accounts are personal.
Non-obvious solution:
I saw a bot that resembles a general chat but has operator connections.
That is, general messages go into a common feed but then there is some separation and personalization of messages.
I do not know exactly how it works and if it will fit, but maybe this is it.
Or if it is possible to create some automatic signatures, so that at the beginning or at the end of each message from a specific manager, their name appears (1 Telegram account = 3 managers = 3 PCs)
That is, it is necessary to somehow tie the identification to the PC, not to the Telegram account.
The solution must be automatic and not cause inconvenience in work.
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104 Good day, Dmitry.
Having read and seen your offer, I am ready to take on your work. I will complete it efficiently, without errors, and quickly.
If you are interested, I am waiting for you in my private messages.
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196 Good day. There is a solution for your case using a Telegram bot that will not interfere with work.
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670 8 1 Good day, I clearly understood your request, I am ready to complete it quickly, and most importantly, with quality, I will do it literally in a couple of hours, I have encountered similar before.
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978 5 1 Good day! I can provide a solution.
The manager writes to the private bot → the bot duplicates it in the work group with a signature of their name.
That is, from the work account, the manager writes to the bot indicating their name from the selection, for example, Ivan, and the bot sends this to the group.
Thus, the scheme will work:
Dialogue
Send the message text
Specify the name
Are you sure you are Ivan? Yes
The bot is in the group and sends a message with a label that it is from Manager Ivan and the text.
…
The bot works on webhooks, so a domain and server are needed. I suggest using Railway (PaaS server) — quick deployment, easy setup, convenient operation.
For the domain, you can buy a simple domain on Namecheap ($1–2) — it is needed for connecting the webhook.
For setup, you need:
Group ID that the bot needs to access (or just send the link to the group — I will determine the ID)
Access to the server (Railway account, email, and code or connection as a developer) and a domain for connecting the webhook.
Advantages of working with me:
1 month of free support and 3 edits for free.
I always do quality work quickly and modernly.
I provide access to the bot repository via email — specify the email registered on GitHub, and you will receive full access.
The bot will be configured for webhooks and ready to work immediately after connecting the server and domain.
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8867 60 0 1 Hello, Dmytro!
I will help you create a bot in Telegram, taking into account your wishes and specifications. Considering your requests, I have ideas for implementing your request.
I have extensive experience in development using Python, React, and specifically in bot development. I hold 2nd place on the platform for development in Python.
You can check my portfolio:Freelancehunt
I am waiting for your response for further cooperation and to agree on the details.
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1057 10 2 Hello.
Can we do it through a user bot so that a unique key is added to the message, which will determine the manager who sends the message?
In general, I can provide several different options in detail.
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3012 73 4 2 Hello! I am ready to implement such a bot in Python that will assign roles to all 3 managers and write responses from a specific manager!
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10462 30 0 3 Good day!
I am ready to offer a solution personally, I have extensive experience in the field.
I will complete it quickly and efficiently.
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10152 117 0 Hello!
I am developing bots for Telegram using NodeJS. I am ready to take it on. Write to me, we will discuss.