Automated call analysis and expense accounting system

Task: Create a system that automatically processes audio recordings of conversations, extracts data from them, and maintains financial accounting.

Implementation:

Monitoring: A script checks for new logs every 2 minutes.

Speech-to-Text: Integration with AssemblyAI for accurate transcription and sentiment analysis of the conversation.

Analytics: Automatic calculation of the call cost based on duration and word count.

Reporting: All data (date, text, tone, price) is instantly recorded in Google Sheets and Data Tables.

Result: The client gained full control over the sales/support department without manual listening to recordings.