Desinfection of premises (in Ukraine)
Desinfecting premises from harmful agents (taracans, clops, myrtles, etc.)throughout Ukraine
Problems
1 .Uncomfortable work with employees "in the fields" within the company
2ndIn the sales department, managers when submitting the application to the master for the provision of services did not understand its load because there was no system of planning the work of each master.
ThreeNo income statistics by cities (master)
4 .Loss of new leads that have not been purchased immediately
and 5.There is no quality assessment system for the service provided
6 .No re-sales
The tasks
1 .Fix all entering contacts from the site and calls
2ndBuilding a convenient system of work with masters throughout Ukraine
ThreeBuilding a load planning system for each master
4 .Show the sales department the personal work schedule of each master
and 5.Simplify the order transfer system from the sales department to the master
6 .Building a system of reporting of the execution of orders by the masters after the transfer of the sales department
Solutions
1 .The "Primary Sales" bridge was built, which allowed to lead more leads to sales.
2ndThe master work system is built thanks to the integration of amoCRM with YClients
ThreeSales department managers directly in conversation with the customer could see the master’s load in any city and offer the most convenient time for the customer to provide service.
4 .The new application transmission system from the sales department manager to the master was replaced with chat telegrams to the amoCRM integration with YClients, where both the master and the manager saw the load of orders
and 5.Also, the need for the manager was to ask the master about the execution of the order, because after the execution the master simply notes in the application of YClients that the order was made, and the manager at the end of the working day saw the universe of the orders all the master performed for today or some order the master failed to perform and transferred to another day and all this without calls and letters in the chat and all on one dashboard in YClients
6 .In the "re-sales" line, a chat bot was launched 2 weeks after the first disinfection with the question "Is your problem solved?"and
If the customer answered "Yes", the deal simply goes to success with the note that re-desinfection is not required.
- if the customer answered No, then the deal was going to the next stage, where the task was "Required re-desinfection, contact the customer", thus started the work on re-sales.
Problems
1 .Uncomfortable work with employees "in the fields" within the company
2ndIn the sales department, managers when submitting the application to the master for the provision of services did not understand its load because there was no system of planning the work of each master.
ThreeNo income statistics by cities (master)
4 .Loss of new leads that have not been purchased immediately
and 5.There is no quality assessment system for the service provided
6 .No re-sales
The tasks
1 .Fix all entering contacts from the site and calls
2ndBuilding a convenient system of work with masters throughout Ukraine
ThreeBuilding a load planning system for each master
4 .Show the sales department the personal work schedule of each master
and 5.Simplify the order transfer system from the sales department to the master
6 .Building a system of reporting of the execution of orders by the masters after the transfer of the sales department
Solutions
1 .The "Primary Sales" bridge was built, which allowed to lead more leads to sales.
2ndThe master work system is built thanks to the integration of amoCRM with YClients
ThreeSales department managers directly in conversation with the customer could see the master’s load in any city and offer the most convenient time for the customer to provide service.
4 .The new application transmission system from the sales department manager to the master was replaced with chat telegrams to the amoCRM integration with YClients, where both the master and the manager saw the load of orders
and 5.Also, the need for the manager was to ask the master about the execution of the order, because after the execution the master simply notes in the application of YClients that the order was made, and the manager at the end of the working day saw the universe of the orders all the master performed for today or some order the master failed to perform and transferred to another day and all this without calls and letters in the chat and all on one dashboard in YClients
6 .In the "re-sales" line, a chat bot was launched 2 weeks after the first disinfection with the question "Is your problem solved?"and
If the customer answered "Yes", the deal simply goes to success with the note that re-desinfection is not required.
- if the customer answered No, then the deal was going to the next stage, where the task was "Required re-desinfection, contact the customer", thus started the work on re-sales.
Kharkiv 
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