Development of a multifunctional Telegram bot for e-commerce
The project is a comprehensive "turnkey" solution for retail trade via the Telegram messenger. The bot serves as an automated sales manager, handling the full cycle of customer interaction: from browsing the catalog to placing and tracking orders.
The problem the project addresses:
Many small and medium-sized businesses, especially on Instagram, face chaos in Direct messages: manual order processing, constant responses to the same questions about price and availability, risk of losing customers due to slow replies. This leads to loss of time and profit.
Solution:
The developed Telegram bot fully automates this process. It provides customers with a convenient shopping interface, and the business owner with a powerful tool for store management and sales analysis.
Key features:
For the customer:
- Interactive catalog: Navigation by categories, brands with a convenient product slider.
- Detailed product card: Viewing photos/videos, selecting characteristics (size, color).
- Fully functional cart: Adding, removing, and changing quantities of products.
- Easy order placement: Step-by-step data collection (name, address, phone).
- Order history and statuses: The customer is always aware of the current stage of their order.
- Built-in product search.
For the business owner (Admin panel):
- Complete product management: Adding, editing, deleting products and their variations.
- Catalog management: Easy addition and removal of categories and brands.
- Order processing: User-friendly interface for confirming, rejecting, and changing order statuses.
- Automatic notifications about new orders and actions.
- Thought-out reporting system:
- Stock level report.
- Sales reports for any period (day, week, month).
- Export reports to Google Sheets and .xlsx format.
Technical implementation:
The project is written in Python using asynchronous architecture (Asyncio) to ensure high performance. SQLite (via aiosqlite) is used as the database. The bot is configured to work via webhooks, which is standard for stable operation in a production environment.
Project status:
The project is fully completed, tested, and ready for deployment for any retail business.
Price negotiable
The problem the project addresses:
Many small and medium-sized businesses, especially on Instagram, face chaos in Direct messages: manual order processing, constant responses to the same questions about price and availability, risk of losing customers due to slow replies. This leads to loss of time and profit.
Solution:
The developed Telegram bot fully automates this process. It provides customers with a convenient shopping interface, and the business owner with a powerful tool for store management and sales analysis.
Key features:
For the customer:
- Interactive catalog: Navigation by categories, brands with a convenient product slider.
- Detailed product card: Viewing photos/videos, selecting characteristics (size, color).
- Fully functional cart: Adding, removing, and changing quantities of products.
- Easy order placement: Step-by-step data collection (name, address, phone).
- Order history and statuses: The customer is always aware of the current stage of their order.
- Built-in product search.
For the business owner (Admin panel):
- Complete product management: Adding, editing, deleting products and their variations.
- Catalog management: Easy addition and removal of categories and brands.
- Order processing: User-friendly interface for confirming, rejecting, and changing order statuses.
- Automatic notifications about new orders and actions.
- Thought-out reporting system:
- Stock level report.
- Sales reports for any period (day, week, month).
- Export reports to Google Sheets and .xlsx format.
Technical implementation:
The project is written in Python using asynchronous architecture (Asyncio) to ensure high performance. SQLite (via aiosqlite) is used as the database. The bot is configured to work via webhooks, which is standard for stable operation in a production environment.
Project status:
The project is fully completed, tested, and ready for deployment for any retail business.
Price negotiable
Chimkent 
Available for hire