Introduction of Bitrix24 manufacturing keys on order

The client came with the task of building a contact center so that the operator accepts the entering calls of customers and coordinates the work of remote installers.Fix all customer conversations in an understandable system.Work is completed:
1 .Distribution of access rights to data in accordance with official duties.2ndConfiguration of leads and leads and transactions stages.ThreeCreate and set a list of sources from which the Customer receives requests from customers.4 .Configuration of email exchange from CRM employees' e-books.and 5.Create additional fields in CRM objects (leads, transactions, contact cards and companies) to segment the customer base and get the right analysis.6 .Connecting open lines to B24.7 .Connecting the service to send SMS i Viber messages.8 .Configuration of IP telephone.The 9.Set the 1st multi-wheel in the CRM Bitrix24.The 10.Configuring CRM reports in the reporting designer.Benefits of Implementation
The customer base segmented with it became easy to work, multi-wheelers allow the manager to remind and control the sales process.At the time the company arrived at us, the number of employees was less than 12.Today, the number of employees is 35 and the company provides services in more than 20 cities of Ukraine.Other directions of their business have also appeared.