Order clothing from catalogs from Europe and America
The client needed to automate the process of accepting orders for clothing delivery. It was not possible to create a regular store with a cart within the bot itself, as the client's business model implied that the user could choose any model from any catalog and order it for delivery to Ukraine.
1. At the beginning, the user enters the Main Menu with transition buttons "Place an order", "Shopping rules", Rates, etc.
2. By clicking the "Place an order" button, the bot conducts an initial survey of the user and "finds out" which specific model and from which catalog they have chosen, asking them to specify the required size and color of the selected model. Thus, the user can form a cart, filling it with desired models and send it for calculation to the Manager.
3. The formed order is assigned an individual number by the bot, as well as the date and time of order formation. Then it uploads this order to Google Sheets, along with the user's personal data.
4. The manager enters the cost of the order in Google Sheets next to the order. The bot "fetches" this data from the table and sends it to the user with the card number to which payment should be made and payment instructions.
5. After payment, the user sends a screenshot of the receipt in the chat. The manager receives a notification that the order has been paid.
6. The manager confirms the receipt of money and changes the order status in Google Sheets to "Paid". The bot "fetches" this data from the table and sends the user a confirmation of successful payment. At the same time, the bot sends a notification to another group - "Warehouse", that the order has been paid and needs to be ordered and delivered.
7. After the actual delivery of the goods, the Warehouse Keeper changes the order status in Google Sheets to "Delivered" and the bot similarly "fetches" the new status and sends a notification to the client.
8. The bot also has the capability for the user to ask a question to the manager at various stages of the funnel. The user's question "drops" into the Managers' chat along with an interactive button, through which the manager can immediately switch to the chat with this user.
1. At the beginning, the user enters the Main Menu with transition buttons "Place an order", "Shopping rules", Rates, etc.
2. By clicking the "Place an order" button, the bot conducts an initial survey of the user and "finds out" which specific model and from which catalog they have chosen, asking them to specify the required size and color of the selected model. Thus, the user can form a cart, filling it with desired models and send it for calculation to the Manager.
3. The formed order is assigned an individual number by the bot, as well as the date and time of order formation. Then it uploads this order to Google Sheets, along with the user's personal data.
4. The manager enters the cost of the order in Google Sheets next to the order. The bot "fetches" this data from the table and sends it to the user with the card number to which payment should be made and payment instructions.
5. After payment, the user sends a screenshot of the receipt in the chat. The manager receives a notification that the order has been paid.
6. The manager confirms the receipt of money and changes the order status in Google Sheets to "Paid". The bot "fetches" this data from the table and sends the user a confirmation of successful payment. At the same time, the bot sends a notification to another group - "Warehouse", that the order has been paid and needs to be ordered and delivered.
7. After the actual delivery of the goods, the Warehouse Keeper changes the order status in Google Sheets to "Delivered" and the bot similarly "fetches" the new status and sends a notification to the client.
8. The bot also has the capability for the user to ask a question to the manager at various stages of the funnel. The user's question "drops" into the Managers' chat along with an interactive button, through which the manager can immediately switch to the chat with this user.
Kyiv 
Available for hire