PRO CRM

Custom CRM system for managing e-commerce business

Task:
Develop a modern CRM system with accounting functionality to automate the business processes of small and medium-sized enterprises.
- Create a unified platform for managing sales, procurement, finances, and inventory
- Provide analytics on cost, profitability, and operational efficiency
- Offer an affordable alternative to expensive CRM systems like 1C
- Integrate CRM and online store into a single interface

Process:
The system developed based on OpenCart covers the full business management cycle and allows customization of functionality to meet the specific needs of the company.
Main features:
- Management of products, sales, and stock levels
- Financial module with multi-currency wallets, transfers, and currency conversion
- Procurement accounting with flexible status system and stock updates
- Processing orders and returns with advanced filtering
- Reporting system with filters and analytical data
- Integration with Google services, payment systems, and POS
- Employee management: salaries, fines, personnel database
- Combining online and offline processes on one website

Work stages:
- Client requirements analysis and technical specifications development
- Preparation of documentation and UX architecture
- Implementation and modular testing
- Project completion and support

Results:
- CRM + accounting system implemented in one solution
- Reduced costs on external software
- Optimized business processes: sales, finance, inventory, personnel
- Reduced manual work and increased team efficiency
- Platform ready for scaling and extensions