Property

Problems
1 .A very large burden on one manager in different directions and managers in principle fail to update information about all customers, do not put tasks in time and do not close them in time.
2ndIt takes a lot of time to formulate and set up each task.
ThreeInlogicity and incoherentity of the stages of the wreck
4 .A lot of transactions without tasks
and 5.Low conversion of contact profitability for meetings with managers

The tasks
1 .Find narrow places in the wings and dissolve them or rebuild them
2ndBusiness processes on 2 directions of commerce (sales and rental of commercial real estate) and 4 warts of sales
The Seller of Commerce
Buyer of Commerce
The rental business
The Render of Commerce
ThreeCreate processes of notification of the sales department manager of dependent transactions at key stages 4 bricks
The Seller of Commerce
Buyer of Commerce
The rental business
The Render of Commerce
4 .Increase conversion of meetings by creating the contact notification process and the meeting manager
and 5.To make additional check after refusal in order to return transactions if possible to lead to success

Solutions
1 .Walls with a significant conversion decline were rebuilt and expanded in narrow places.
2ndBusiness process automation was done on the basis of the Sensei BPM platform.Four main processes were created for four sales wheels.
The Seller of Commerce
Buyer of Commerce
The rental business
The Render of Commerce
ThreeA process of rejection control was created, which placed the task of the head of the sales department on a rejection deal, which increased the number of successfully closed transactions.
4 .A non-calling process was created, which calculated the fixed number of attempts to allow the customer and after the fourth attempt translated the transaction into rejection automatically, which allowed not to spend infinite time on inaccurate customers and not to create a lot of suspended transactions in stages.
and 5.It was created a process of working time verification that created a task for the manager only in the company’s working time.
6 .A process was created to notify the sales department manager if the manager forgot to fill in the form in the deal.
7 .It was created the process of notification to the telegram channel of all the managers of the other department that a new object for sale appeared.
8 .A process was created to remind the contact (seller, buyer, tenant, tenant) of the upcoming meeting at the time of appointment of the meeting and on the day of the meeting, which increased the percentage of the meetings from the scheduled (the meeting at the office or the display of the object at the exit)
The 9.The process of notification to the telegram manager was created 1 hour before the meeting with the contact (seller, buyer, tenant, tenant), which increased the percentage of the meetings from the scheduled (the meeting at the office or the display of the object at the exit)
The 10.The process of notification of the manager of the sales department was created if the deal depended on the stage "The meeting in the office took place" for more than 1 month
11 of 11.The process of notification of the head of the sales department was created if the deal depended on the "offmarket" stage for more than 7 days.
12 .The process of notification of the manager of the sales department was created if the deal depended on the stage "Advertising Company Begins" for more than 1 month
13 .The process of notification of the manager of the sales department has been created if the transaction depends on a stage of more than 1 month