Prototype of an online CRM for hotels
This is a comprehensive platform for automating the management of hotels, hostels, and apartments, which integrates all aspects of the establishment's operations: from online bookings to revenue analytics. The system is designed to optimize routine processes, increase room occupancy, and enhance guest experience through an intuitive interface and powerful integrations.
Key features:
• Online booking and calendar: Guests choose rooms through an integrated widget on the website, while administrators see the current occupancy status in real-time. Ability to set minimum booking periods, deposits, and cancellation policies.
• Room inventory management: Detailed inventory of room categories (including photos, descriptions, prices), automatic updates of availability across all channels (Booking.com, Airbnb, Expedia).
• Guest profiles: Storing visit history, preferences (e.g., sea view room), special requests (transfer, vegan breakfast).
• Multichannel sales: Synchronization with 50+ OTAs (Online Travel Agencies), aggregators, and metasearch engines. Dynamic pricing based on demand and seasonality.
• Communication automation: Sending email or SMS reminders about check-in, post-departure reviews, personalized offers through marketing campaigns.
• Finances and reports: Generating invoices, integration with payment systems (Stripe, PayPal), KPI analysis (ADR, RevPAR, Occupancy Rate) in convenient dashboards.
Benefits for hotels:
• Reduction of manual work — automatic updates of rates and room availability everywhere.
• Increase in direct bookings through the own website thanks to the built-in module with optimized UX.
• Personalization of service — the system remembers that a guest from Albania loves vanilla coffee, while a family with children needs cribs.
• Mobile access — manage the hotel from your smartphone: confirm bookings, view statistics, communicate with the team.
Integrations:
• PMS systems (RoomRaccoon, Cloudbeds), distribution channels, electronic keys (OpenKey), access management systems.
• Accounting services (QuickBooks, Xero), ChatGPT for quick responses to clients.
Key features:
• Online booking and calendar: Guests choose rooms through an integrated widget on the website, while administrators see the current occupancy status in real-time. Ability to set minimum booking periods, deposits, and cancellation policies.
• Room inventory management: Detailed inventory of room categories (including photos, descriptions, prices), automatic updates of availability across all channels (Booking.com, Airbnb, Expedia).
• Guest profiles: Storing visit history, preferences (e.g., sea view room), special requests (transfer, vegan breakfast).
• Multichannel sales: Synchronization with 50+ OTAs (Online Travel Agencies), aggregators, and metasearch engines. Dynamic pricing based on demand and seasonality.
• Communication automation: Sending email or SMS reminders about check-in, post-departure reviews, personalized offers through marketing campaigns.
• Finances and reports: Generating invoices, integration with payment systems (Stripe, PayPal), KPI analysis (ADR, RevPAR, Occupancy Rate) in convenient dashboards.
Benefits for hotels:
• Reduction of manual work — automatic updates of rates and room availability everywhere.
• Increase in direct bookings through the own website thanks to the built-in module with optimized UX.
• Personalization of service — the system remembers that a guest from Albania loves vanilla coffee, while a family with children needs cribs.
• Mobile access — manage the hotel from your smartphone: confirm bookings, view statistics, communicate with the team.
Integrations:
• PMS systems (RoomRaccoon, Cloudbeds), distribution channels, electronic keys (OpenKey), access management systems.
• Accounting services (QuickBooks, Xero), ChatGPT for quick responses to clients.
Kyiv 
A little busy
Offer work