Special chatbot for customer support.
Created a special chatbot for customer support, integrated with the company's knowledge base using RAG (retrieval-augmented generation).
Automated the processing of requests using n8n workflows, connecting the client's email and CRM system.
Implemented multilingual support and stored conversation history in Supabase for further analysis.
Result: reduced response time to customers by 70% and increased user satisfaction levels.
Automated the processing of requests using n8n workflows, connecting the client's email and CRM system.
Implemented multilingual support and stored conversation history in Supabase for further analysis.
Result: reduced response time to customers by 70% and increased user satisfaction levels.