support.sich.systems

Internal support platform (Helpdesk/CRM) for optimizing the work of managers and automating communication with the company's clients.

Key implementations:
Development of a closed system for centralized management of client requests and inquiries.
Creation and integration of chatbots for automating initial communication and quick contact.
Building a reliable API for integrating the platform with popular messengers and the company's internal ecosystem.
Designing a user-friendly and adaptive interface (UI/UX) for managers aimed at speeding up the processing of applications.

#CRM #Helpdesk #ChatBot #API #FullStack #Laravel #Automation #InternalTool