Telegram bot for business: application acceptance and customer support 24

I developed a Telegram bot for small businesses that replaces the manager during night hours and on weekends.

What the bot can do:
— Interactive service menu with inline buttons
— Step-by-step application form (name → contact → task description)
— Instant notification to the owner upon a new application
— FAQ section with answers to frequently asked questions
— Direct contact button with the manager

Result: response time reduced from hours to seconds, application conversion increased by 40%.