Telegram CRM bot for business and order automation "under the key"

Developed and implemented a complex multifunctional Telegram bot for full automation of the ordering process and internal company interactions.

What has been implemented in the project:
- Client part: a user-friendly interface for creating orders, discussing details, sending edits and revisions directly through the chatbot.
- Managerial/Working part: automatic forwarding of new orders to a closed group for employees, where they can accept and coordinate tasks.
- Communication system: organized seamless communication between the client and the team of executors through the bot interface, without disclosing personal contacts.
- Payment and logic: integration of payment processes and real-time tracking of order execution statuses.

Technology stack: Python, asynchronous library for working with APIs (aiogram), database (SQLite/PostgreSQL) for storing order and chat history.