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  1. Freelancers

Andrii Y.

Offer Andrii work on your next project.

Ukraine Kyiv, Ukraine
2 months 24 days back
Available for hire available for hire
on the service 1 year
Client profile
Freelancer Andrii Y. — Ukraine, Kyiv. Core skill — Consulting

Rating

Successful projects
No data
Average rating
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Rating
250
Consulting
179 place out of 603

Language proficiency level

Українська Українська: fluent
Русский Русский: advanced
English English: intermediate

Skills and abilities

Outsourcing & consulting

Portfolio


  • 4643 USD

    Building instructions and training system

    Consulting
    Building a database of instructions and a training system

    Problem:
    New employees took a long time to get into work, knowledge was passed on chaotically. 80-90% of the company's knowledge is in the heads of long-term employees who do not have time to train newcomers for department scaling.
    …
    What was done:
    — information about processes was collected
    — instructions (SOP) were created
    — materials were structured
    — a training system was set up

    Result:
    — the adaptation time for new employees was reduced
    — dependence on individual people decreased
    — the stability of task execution increased
  • 3482 USD

    Implementation of CRM

    Consulting
    Implementation of CRM and Structuring of Work

    Problem:
    The company operated without a unified customer accounting system: information was stored in various sources, lost, and uncontrolled.
    …
    What was done:
    — analyzed current processes of working with clients
    — defined requirements for CRM
    — selected and configured the system
    — described processes of working in CRM
    — conducted team training

    Result:
    — all work with clients became centralized
    — control over deals and tasks was established
    — transparency of the department's work increased
  • 3482 USD

    Description and optimization of processes

    Consulting
    Description and optimization of business processes

    Problem:
    In the company, the processes were unstructured: employees performed tasks differently, there was no clear understanding of responsibilities and sequence of actions.
    …
    What was done:
    — interviews were conducted with key participants in the processes
    — current processes (as-is) were described in BPMN
    — bottlenecks and duplication of functions were identified
    — optimized processes (to-be) were developed
    — instructions for the team (SOP) were formed

    Result:
    — processes became clear and transparent
    — the number of errors in task execution decreased
    — a clear area of responsibility for each role emerged