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  • Last project: 7 months back
  • Collaboration with clients: 1
  • Last visit: 2 months 12 days ago

CV

I optimize processes. I boost results. I save your time.

Hello! I'm Anastasiia Khiora

Your Business & Operations Consultant | Product & Operations Expert

ℹ️ About me
I am an expert in product management, business processes and automation. I have more than 6 years of experience in EdTech, including 3 years in leadership roles. I built departments from zero, managed teams up to 90 people, and launched products for tens of thousands of users. I work effectively, structured, and always focused on results.

I combine technical skills (CRM, automation, analytics, Notion, Make/Zapier), consulting (audit, optimization, development strategy) and creativity (learning materials, interactive courses). My skills are useful for different kinds of businesses.

✨ Always open for communication. Ready to talk personally about your task and suggest the best solution for you.


🔵 What I can do:

  • Solve technical tasks fast (CRM, automation, reports)

  • Do consulting or audit of processes (30–60 min)

  • Create a step-by-step plan for optimization

  • Manage and deliver a full project “end-to-end”


🔵 Key competences

  • Business process consulting and audit

  • Automation in Zoho, HubSpot, Pipedrive, Bitrix

  • Building CRM systems and sales funnels

  • Analytics and dashboards (KPI, LTV, sales, learning metrics)

  • Building and optimizing teams

  • AI tools for higher efficiency

  • Creating courses, guides, learning materials


🔵 Achievements and cases

  • New consultations department
    → +15% conversion, +1M UAH extra monthly revenue.

  • Marathons for 20,000+ participants
    → +500K UAH revenue, 1000+ leads monthly.

  • CRM and automation (Zoho)
    → 50% process automation, saved 3 days per month on reports.

  • AI course
    → 100+ students in the first month, high demand.

  • Analytics dashboards
    → Saved up to 2 weeks per month for managers.


🔵 Skills

  • CRM systems: Zoho, HubSpot, Pipedrive, Bitrix

  • Analytics: Google Sheets, Excel, Data Dashboards

  • Automation: Make, Zapier, Power Automate

  • Management: Agile, Waterfall, SOPs, team processes

  • Learning products: courses, guides, interactive content, chat-bots

  • AI: ChatGPT, AI assistants, Midjourney


🔵 Work formats

  • Quick tasks: 30 min – 1 h (from 500 UAH / $15)

  • Consultations & audits: 30–60 min (from 1,000 UAH / $30)

  • Mini-projects: 1–2 weeks (from 5,000 UAH / $150)

  • Large projects: 1–2 months (from 20,000 UAH / $600)

Tags

zoho crm google sheets excel IT Project Management midjourney CRM Automation