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  1. Freelancers

Olha Kozlova

Ukraine Poltava, Ukraine
7 months 16 days back
Available for hire available for hire
on the service 1 year
Freelancer Olha K. — Ukraine, Poltava. Core skill — Content Management, Customer Support

Rating

Successful projects
No data
Average rating
No data
Rating
121
Content Management 1
1678 place out of 2915
Customer Support
790 place out of 2279

Language proficiency level

Українська Українська: fluent
Русский Русский: fluent
English English: intermediate
Español Español: elementary

Skills and abilities

Design & art

Services

Photo, Audio & Video


Promotion

Outsourcing & consulting

Translation


Writing

Portfolio


  • Online store shafa

    Online Stores & E-commerce
    #shafa #online-store #online-stores #online-shop

  • Owner of the online store

    Content Management
    Responsibilities and Achievements:

    Store Management: complete organization of the online store's operations – from selecting and placing products to processing orders and delivery.
    Product Card Filling: creating detailed descriptions, selecting quality photos, writing texts using keywords for SEO optimization.
    … Customer Service: consulting buyers in chats and messengers, supporting customers at all stages of purchase, promptly resolving issues.
    Logistics: creating and processing shipping documents, coordinating shipments and deliveries, monitoring deadlines and the quality of carrier services.
    Advertising and Promotion: using social media to attract customers, conducting promotions, and creating content to promote the store.
    Financial Accounting: maintaining sales reports, tracking expenses and income, analyzing the assortment and demand.
    Achievements:

    Successful increase in sales due to quality store content and active customer engagement.
    Expansion of the customer base through effective communication and promotion.
    Improvement of order processing and delivery operations.
    Key Skills:

    Experience with platforms Shafa, Instagram, OLX, Prom.
    Proficiency in CRM systems and spreadsheets (Google Sheets, Excel).
    Strong organizational and communication skills.
    Quick learning of new tools for business management.
    Personal Qualities:
    Responsibility, organization, result orientation, customer focus.

    #online sales #product filling #online stores #online shop #website filling #sales #shipping documents #shafa #prom.ua #rozetka.ua #Rozetka #Instagram #Online-shop #content management

Activity

  Latest proposals 7
Crm order confirmation call souvenir products bracelets and keychains Write to tg o971177 Personal project
334 USD
OLX advertisements that comply with OLX standards
22 USD
Rozetka Marketplace
445 USD
Text input from a scanned document
11 USD
Quality addition of products on prom.ua
334 USD
Exporting products from Google Sheets to the marketplace Prom.ua/Rozetka/Kasta/Epicentre
223 USD
Filling products on Prom.ua
11 USD