Audit and optimization of the chatbot
We have an active chatbot with a car catalog. The user selects the model of interest, after which the bot shows available options from auctions.
It is necessary to:
- conduct a full audit of the chatbot's logic and user scenarios;
- identify weak points and bottlenecks in the funnel (UX, logic, texts, structure);
- assess the correctness of the catalog's operation and the issuance of auction lots;
- check the convenience of navigation and the clarity of steps for the user;
- suggest improvements aimed at increasing conversion and retention;
- if necessary, prepare recommendations for refining the logic and content.
Expected result:
- a list of identified problems and shortcomings;
- specific recommendations for their elimination;
- proposals for improving user experience and the effectiveness of the bot.
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Good day. I am interested in your project. I have experience testing similar projects. At the end, I will provide a report on the identified errors, as well as recommendations for improving the product.
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145 Hello! I have experience in developing Telegram bots in Python (aiogram), worked with APIs and processing user commands. I created a bot for getting weather and simple automations. I am ready to implement your project, I can start immediately. Please write the details.
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3882 11 0 Understood, we will keep it as simple as possible, clearly by points and without unnecessary pomp. For 1,000 UAH — this is a quick expert look at the logic.
Audit of the chatbot logic (auto from auctions)
Hello! I have practical experience in developing chatbots with complex catalogs, so I understand well where users usually encounter problems when selecting products. I am ready to conduct an audit of your bot.
What I will do:
I will go through the customer journey: From the start to selecting a lot. I will identify where the logic is unclear or where there are too many steps.
… I will check the catalog: How convenient it is to filter models and whether the data from the auctions is displayed correctly.
Analysis of texts and buttons: Whether it is clear to the user what to click next.
Result (PDF or text report):
A list of identified bugs and inconveniences (UX/UI).
Specific recommendations on what to change in the texts or structure so that people do not close the bot halfway.
Recommendations for improving conversion to application.
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1762 19 0 1 Hello, Oleksandra!
Our IT company creates and refines websites that operate stably, quickly, and solve specific business tasks for clients. We are engaged in developing websites "from scratch" as well as improving existing solutions, enhancing their performance and user experience for your users.
We have experience in:
- developing responsive and fast websites on various platforms (WordPress, OpenCart, Shopify, WIX);
- integrations with payment systems, CRM systems, external services, and internal systems;
- optimizing the performance and security of websites;
- setting up analytics and basic SEO tools;
… - software development and automation of business processes: managing customer databases, resource accounting, automating repetitive tasks, integrations with third-party systems;
After completing the project, we provide 14 days of technical support, during which we help adapt the system to your final business processes and consult on any questions regarding the field of work performed. Thanks to the free support of the completed project, this allows you to be confident that the developed solution operates stably from the moment of launch and does not require any additional adjustments.
We work in a structured and responsible manner - focused on results that meet your business goals.
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2436 45 0 1 Daedalus similar bots. Show me, I will analyze and suggest improvements.
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2318 8 0 Good day
I have experience in auditing and refining chatbots with catalogs and complex selection logic (including cars, marketplaces, lead generation). I am ready to conduct a full UX/logical audit of your bot: analyze user scenarios, the funnel, navigation, texts, the correctness of auction lot outputs, and points of user loss.
Based on the results, I will prepare a structured report listing problems, explaining the reasons, and providing specific recommendations (what and how to change), as well as suggestions for improving conversion and retention. I can also implement all improvements myself and am looking forward to a long-term collaboration.
I am happy to discuss the format of the audit, access, and timelines.
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324 Hello! I specialize in bot development, so I will quickly identify the problems in navigation and algorithms that prevent your users from making purchases. I guarantee a detailed report with practical recommendations for improving the interface and retaining the audience.
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2356 8 0 Hello, Oleksandra! I have good experience in conducting audits of technical products. I am ready to start working immediately and conduct an audit of your chatbot, as well as provide practical recommendations for optimizing performance and improving user interaction. Write to me - we will discuss the details.
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2223 18 3 Good day. I am engaged in the development, configuration, and testing of Telegram bots. I can conduct testing of your bot for Desktop and iOS versions, and I will create and provide detailed testing metrics. Write to me - we will discuss the details and I will immediately start working on it.
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921 5 0 Hello! We can conduct a complete audit of the chatbot and the funnels that your business is currently working on.
We have experience in implementing chatbots for the car import sector from the USA, and we have case studies and results.
During the implementation and audit, we can add our recommendations/advice for improving the chatbot.
Please send me a message to continue the communication, discuss the terms, and start the collaboration✅🤝
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196 How I will conduct an audit of the chatbot with a car catalog
1️⃣ Analysis of logic and scenarios (end-to-end)
I will go through the entire user journey: start → model selection → viewing lots → next actions
I will check:
if the sequence of steps is logical
… where the user might "get lost" or exit
if there are unnecessary/duplicate actions
I will separately consider the scenarios:
new user
returning user
errors / empty output / non-standard cases
2️⃣ UX audit and funnel
evaluation:
clarity of buttons and texts
number of steps to the result
overload of choices
I will identify bottlenecks in the funnel:
where conversion drops
where the user "doesn't understand what to do next"
analysis of microtexts (CTA, explanations, hints)
3️⃣ Audit of the catalog and auction lot output
checking:
relevance of lots to the selected model
logic of sorting (price, year, mileage, auction, date)
sufficiency of information in the lot card
if it is clear:
where the lot is from
what the key parameters mean
how one lot is better/worse than another
4️⃣ Navigation and structure
is it obvious:
how to go back
how to change the selection
how to view more options
I will check:
depth of the menu
button overload
correspondence of logic to user expectations
What you will receive as a result
✅ 1. A list of problems and weaknesses
In a structured form:
UX
logic
texts
catalog / output
navigation
With an explanation of why this is a problem and how it affects conversion.
✅ 2. Specific recommendations
For each problem:
what to change
how exactly to change it (logic / text / structure)
expected effect (clarity, speed, retention)
✅ 3. Suggestions for improving UX and effectiveness
ideas for simplifying scenarios
improving first contact
enhancing motivation to continue interaction
options for increasing retention and repeat sessions
(without "water," only practical things)
Format of the result
Google Docs / PDF
structured document:
problem → example → recommendation
if necessary — prioritization (what to do first)
What you need to start
Minimum:
access to the bot or test environment
a brief understanding of the bot's purpose (leads, applications, consultations, sales)
if there is analytics / metrics (if available — I will take it into account)
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360 Hello, my name is Andriy! I have experience working with automotive companies and I will be my own, if you tell me where exactly the bot is assembled, so that I understand if I can help you.
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424 1 0 Good day, Oleksandr. I am interested in your project. I specialize in developing chatbots (Python), so I can conduct an audit not just as an ordinary user, but from a technical and logical perspective. I understand the specifics of catalog bots (cars, auctions), where it is critically important for the user not to get lost in the filters and to receive relevant results. Here is how I will structure my work: I will go through all scenarios of the "customer journey" (from start to lot selection). I will intentionally try to "break" the logic (enter incorrect data, click buttons in a chaotic order) to find weak points. I will assess the convenience of navigation and texts. The result will be a document (PDF) with a list of identified issues, screenshots, and specific recommendations: what needs to be urgently fixed and what can be improved to increase conversion.
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