Chat bots for sappar
451 USD 
1 .Monitor the operator’s response speed (so that customers don’t wait)
2ndA bot that will be connected to an intercom or similar tool so that each operator has access (through a bot) only to its customer chat list.Measures are necessary that will allow you to understand how efficiently operators serve customers:
- speed of response to customers (can be boosted on the side of the bot, or on the side of the service to which the bot is connected).- the knowledge base (detalled so that the tool already has a service of ready answers that can be filled).- metrics (any metrics that the service will be excellent)
It is desirable that the tool has a client profile or the possibility of integration with CRM.
I summarize: you don’t have to offer a bot with which operators will communicate with customers.You need to find a solution (link) that will allow you to serve customers quickly.Russian services, not to offer
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Kyiv