CRM architecture
CRM Architect (AmoCRM)
About the Project
We are creating an international ecosystem - a project at the intersection of psychology, hypnotherapy, and education.
Inside - several directions:
- Personal Therapy (high ticket, individual work)
- Workshop of the Future (transformation program)
- Mini-Products and Meditations (funnels for mass traffic)
- Academy of Self-Realization (educational platform)
- Content Factory (Instagram, Telegram, YouTube, Reels)
We need a CRM architect who will create a unified structure for tracking and moving clients - from the first contact with content to purchase, retention, and repeat inquiries.
Main Goal
To build a logical and transparent CRM system that reflects the movement of clients across all business directions, as well as tracking team actions within these directions.
We start – with building analytics in personal therapy.
Tasks
1. Architecture and Structure of CRM
- Develop a scheme for all directions and funnels (therapy, courses, mini-products, academy).
- Set up statuses, fields, and cards for each stage of the client journey.
- Ensure client movement between directions without data loss.
- Integrate tracking of team actions and results for each direction.
2. Integrations and Automation
- Integrate AmoCRM with Telegram, Instagram, Tilda, bots, Enot, and mailings.
- Set up automatic scenarios: notifications, tasks, tags, data transfer.
- Create logic for automatic lead distribution across directions and teams.
3. Analytics and Reporting
- Set up basic dashboards: number of leads, conversion, cost per lead, sources.
- Build a visual map of client movement: content → application → diagnosis → payment →course completion → deepening or next product
- Lay the foundation for analytics on team and channel effectiveness.
4. Documentation and Support
- Prepare clear documentation on CRM logic.
- Set up access rights for different roles (teams, managers, owner).
- Ensure scalability of the system as the project/projects grow.
Requirements
- Experience in building CRM architecture in AmoCRM for at least 2 years.
- Ability to describe business processes and translate them into CRM logic.
- Experience with integrations with Tilda, Telegram, Instagram, bots, Enot / Paddle / Stripe/PayPl – a plus.
- Understanding of sales funnels, content funnels, and customer journey.
- Skill in setting up dashboards, analytics, automation.
🚀 Conditions
- Remote format, flexible schedule.
- Collaboration format - project-based (possibility to transition to a permanent basis – negotiable)
- Payment: negotiable (fixed + bonus for implementation).
- Work directly with the project owner.
🧩 Examples of Initial Tasks
- Conduct an audit of the current AmoCRM.
- Draw a map of client movement across all directions.
- Set up the logic of transitions and the link “content → lead → purchase”.
- Set up basic analytics and reporting.
- Prepare documentation and conduct a short training for the team.
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30 days1500 USD30 days1500 USD
Hello, I have worked on a similar product, I have developments that I can present, developed on Django-DRF-python and JS and most of the functionality is already with me.
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20 days1000 USD
2848 17 0 1 20 days1000 USDHello, Andriy!
Interesting project. We can work together.
About me (I will describe only relevant experience):
- 11 years in IT. Of which 5 years closely related to business analysis
- I know Amo (como) perfectly, with all its capabilities and limitations
- I can integrate anything anywhere, as I write code and work with no-code platforms
… Objectively, to make a detailed assessment, it is necessary to thoroughly understand the business process of your company.
Regarding the tasks you described, I do not see work worth $1000.
We can discuss in more detail in person and understand how we will start our collaboration.
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30 days1000 USD
2259 5 1 30 days1000 USDHello! I have reviewed your assignment and believe that I can successfully complete it. I would be happy to collaborate, please write to me personally for further details.
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30 days1000 USD
12784 4 2 30 days1000 USDDear Andrei,
I’m excited to offer my expertise as a CRM Architect with deep experience in AmoCRM implementation and process design. I specialize in creating unified, data-driven systems that clearly map the entire client journey—from first contact through conversion, retention, and repeat engagement. For your ecosystem, I will audit the current setup, design a transparent architecture for all directions, and implement smart automations integrating Telegram, Instagram, Tilda, and payment platforms.
My approach focuses on building logical pipelines, clear analytics, and actionable dashboards that empower both leadership and teams to track progress with ease. I will also provide complete documentation and training to ensure long-term scalability and independent management of the system.
I’d be glad to discuss your vision in more detail and outline a tailored CRM strategy for your project.
Best regards,
… Jeo
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