Budget: 5000 UAH Deadline: 2 days
Good day. I have experience working with technical support for Meta and Business Suite at the level of B2B contracts. The problem you describe is a classic desynchronization of Meta data, which tech support often ignores because they work with scripts for regular users. This almost 100% indicates that the account has fallen under restrictions at the "business tools" level (Business Eligibility). We will format the request so that it does not look like a complaint from a user, but rather as a technical incident from the business tool side. Within an hour, we will diagnose whether this is a system bug or a "shadow" on the account, and we will initiate the resolution process through official channels.