Budget: 3000 UAH Deadline: 1 day
Mykola, I can set up a stable WhatsApp, Telegram, and Viber scheme with CRM for you, so that it records correspondence, calls, and history for each lead. I have experience with bots, APIs, and server infrastructure, so I can suggest a secure architecture to minimize the risk of blocks and control the work of managers. If you let me know which CRM you currently have, I will propose the best integration option.
Budget: 27000 UAH Deadline: 10 days
I will integrate WhatsApp, Telegram, Viber with the CRM system, taking into account anti-spam mechanisms. An adaptive strategy is suitable for eliminating spam requests. I have experience working with CRM and can offer a custom solution that meets your needs.
I work at a rate of $15/hour.
Budget: 5000 UAH Deadline: 5 days
Mykola, good afternoon, to start, we need to separate the integration of chats and calls, as WhatsApp, Telegram, and Viber have different APIs and not every CRM can equally accept data from all three channels.
I will begin by checking your CRM, the available business accounts, the number of managers, and the workflow scenario with leads from the USA. I will also separately check what exactly needs to be recorded for calls: the fact of the call, duration, responsible manager, or call recording.
For WhatsApp, I recommend the official Business Platform with proper opt-in, first contact templates, webhooks, and delivery status control. This does not provide an absolute guarantee against blocks, but it significantly reduces the risk compared to unofficial connections. For Telegram and Viber, I will select the official integration method according to the required scenario and the capabilities of your CRM.
In the CRM, a single client card can be implemented, along with a message history, responsible manager, interaction time, delivery statuses, and an error log. The ability to transfer calls and recordings will be confirmed after checking the API and CRM, so as not to promise features that a specific channel does not technically support.
For an accurate assessment, I need the name of the CRM, the number of managers, the approximate number of new leads per day, and clarifications regarding calls.
Budget: 1500 UAH Deadline: 7 days
Good day, Mikola!
My name is Vladyslav Kushnarov. I specialize in integrating messengers with CRM systems and optimizing communication processes. Let's discuss your project.
A few case studies from my work:
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Freelancehunt
I have experience working on projects in Ukraine, the USA, and the EU. I have successfully implemented integrations for businesses that ensured a high return on investment.
I have reviewed your requirements. It is important to identify the priority communication channels for your target audience. Which messengers do you consider most critical for integration? Also, if you already have set up accounts, access to them will help conduct an audit and prepare the optimal solution.
Preparation and implementation of the integration takes from 5 to 15 days, with costs starting from $500.
I suggest continuing the conversation in private messages or holding a meeting to discuss the terms of cooperation in more detail.
Do I understand correctly that your main goal is to ensure the stable operation of messengers and control communication with clients?
Budget: 3200 UAH Deadline: 3 days
What CRM are you currently using, is there already a ready-made system or are we selecting one together from scratch?
I see the task like this: for WhatsApp, I will connect the official Business API (not gray solutions that are easily banned when mass calling leads from the USA), for Telegram and Viber, I will set up separate business accounts with reasonable limits on the number of messages and calls per day, so that the accounts last a long time. I will integrate all three channels into the CRM: client card, correspondence history, calls, who among the managers communicated and when.
I will be able to provide exact timelines after clarifying the CRM, approximately the first working prototype in 3 days.
Budget: 3800 UAH Deadline: 5 days
What CRM are you currently using, is there already a module for messengers, or should we build the integration from scratch via API?
For WhatsApp, I recommend the official Business API instead of regular numbers, as it reduces the risk of being banned during active calls and mass messaging with leads from the USA. I connect Telegram and Viber separately, and I display chats, calls, and history in the client card in the CRM for manager control.
I can prepare the basic connection in approximately 5 days.
