Budget: 1000 PLN Deadline: 3 days
Good day, Natalia!
I see the essence: there is traffic, but the conversion is lower than expected — which means somewhere along the way to purchase the user is dropping off. I will find out where exactly and why.
What I will do:
— I will go through the entire customer journey as a user, focusing on the MOBILE version (that's usually where most is lost);
— I will check the navigation, the logic of the pages, the clarity of the offer;
— I will analyze the weak points: CTA, forms, cart/checkout, trust triggers, visual hierarchy, speed;
— I will assess the decision psychology: what causes doubts or delays the purchase.
As a result — not a general feedback, but:
1) a video breakdown (screencast) of the user journey with explanations of the problems;
2) a written report with specific recommendations prioritized (quick wins separately).
If you provide access to analytics (GA/Hotjar) — I will support my conclusions with data, not just expert opinion. I work both as a user and as a business. Ready to start immediately.