Meta App Review for Instagram Direct + CAPI integration audit

I have experience working with Meta Ads infrastructure, specifically setting up the Conversions API and going through the App Review for messaging permissions. I understand the difference between action_source: website and business_messaging, and why this detail is critical for sales attribution through Instagram Direct.

Regarding your situation: the most likely reason for the three rejections is that the reviewer did not see the complete usage scenario of instagram_manage_messages in a live context. The Privacy Policy may not have explicitly covered the messaging use case, or the instructions for the tester were not detailed enough regarding the client-DM-order path.

I am ready to conduct an audit of the previous rejections, prepare a complete package for App Review v2 (Privacy Policy, demo screencast, use case with a description of the specific flow), submit the application, and accompany the iterations of responses from Meta. After approval - updating the Make.com scenario 5298406 with switching action_source, adding ig_sid, em, and ad_id in the payload, and a real test on the DM-order with a Match Quality check. I propose 12,000 UAH for the entire scope of work, including iterations.

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Hello, Maxim!

To gain a detailed understanding of the situation, please clarify:
1. Has the Business Verification with Meta been completed?
2. What specific Meta requirements were not met in previous attempts (based on the rejection screenshots)?
3. Is there any specificity for your business that may affect the App Review (for example, specifics of products or sales regions)?

My approach to solving this:
1. Analyzing previous rejections: identifying which Meta requirements were not met and what issues may arise for niche businesses like yours.
… 2. Preparing documentation: creating a Privacy Policy, demo screencast, and use case description that meet Meta's requirements.
3. Submitting for App Review v2: ensuring submission complies with all requirements, including resubmissions after corrections.
4. Updating CAPI integration: after approval, updating the Make.com scenario, adding ig_sid, em, ad_id, and changing action_source.
5. Testing: checking on a real DM order, confirming attribution to the ad and Match Quality ≥ 7/10.
6. Documentation: providing a detailed report on completed work and verification instructions.

Examples of my successful cases with App Review for messaging permissions:
1. Anonymized case 1: integration for e-commerce operating through Messenger.
2. Anonymized case 2: platform for customer support via Instagram Direct.

Hypothesis for the failure of previous attempts:
- Possible deficiency in documentation or unclear description of the use case that does not meet Meta's requirements for IG DM commerce.

Estimated time to the first submission: 2 weeks after detailed analysis and documentation preparation.

Pricing proposal and milestones:
- 30% after analysis and documentation preparation.
- 50% after successful submission for App Review.
- 20% after completion of testing and confirmation of attribution.

I am ready to work through Safe Pay for your convenience.

Maxim, please send the rejection screenshots and current documentation in private messages so I can assess the situation more quickly and suggest specific steps for resolution.

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Hello! 👋
I am ready to connect with you to promote your business. I am confident that working with me will be fruitful, profitable, and effective. 💼🚀
I am a marketer with over 10 years of experience, helping businesses turn social media and advertising into a stable flow of applications and sales. 📈
Why my method is effective:
1. First, I define the goals of the business's presence on social media.
2. I provide a clear vision for the project's development.
3. I conduct an analysis of the project and its metrics, determine the starting point, and make forecasts based on numbers. I work with KPIs.
4. At the start, I synchronize with the client regarding the real possibilities of the project and expectations for the results.
5. You receive a comprehensive solution that will definitely help grow your business.
… How I promote pages:
1. I define goals and analyze the advertising account.
2. I analyze the target audience and content.
3. I develop a content plan for the month, create the account's style, take photos/images, and write texts.
4. I set up mass following, mass liking, select tags, and launch targeted advertising.
5. I launch targeted advertising and reach the maximum number of the target audience.
I have a good understanding of Media Buying (working with targeted advertising and traffic purchasing):
5.1 I know which creatives work most effectively.
5.2 I clearly segment the audience and work only with target segments.
5.3 I work excellently with cold, warm audiences, and customer databases.
5.4 My advertising strategies always bring maximum results. 💪
I work with Facebook Business Manager.
I analyze results, collect statistics, and summarize. 📊
By working with me, you receive not just services, but business solutions for the development of your business, startup, or idea.
I would be happy to become your reliable partner and consultant. 🤝

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We already have a practically ready similar scheme for Meta CAPI, messaging events, and CRM automation; we can discuss it here and quickly adapt it to your BM, KeyCRM, Manychat, and Make - I'm available (:

Price - 96,000 UAH via Safe Pay FreelanceHunt.
Deadline - first submission in 5-7 working days after access and screenshots, full cycle - up to 6 weeks considering Meta review.
Milestone distribution - 30% audit of refusals and plan, 40% App Review v2 package and first submission, 30% CAPI updates, test DM orders, and documentation.

The previous 3 refusals could have been due to the review not seeing the full path of IG DM commerce, the screencast not proving the actual use of instagram_manage_messages and pages_messaging, or the Privacy Policy, Data Deletion URL, Business Verification, and use case description not matching each other.
I do not guarantee approval on the first try - that would be a fairy tale about a magic button, and it seems such buttons are not issued by Meta =)

… We can take on the analysis of refusal screenshots, preparation of Privacy Policy, Data Deletion URL, demo screencast, use case description, verification of Business Verification, submission of v2, resubmissions after corrections, and after approval - updating Make scenario 5298406.
For CAPI, we do a targeted upgrade without rewriting from scratch - action_source - business_messaging, user_data - phone, em sha256, ig_sid, external_id, custom_data - ad_id, then Test Events, Match Quality, and Ads Manager.

Regarding approved apps - in the open bid, I do not disclose BM ID and client names, but I am ready to show anonymized confirmations for IG or Messenger permissions within this chat.

Questions:
- Has Business Verification already been passed or is it currently under review?
- Are there separate reasons for each permission in the refusal screenshots or just a general refusal?

Similar works:
- Prime EVA - retail, manufacturing, integrations, inventory accounting - https://business.ingello.com/prime-eva
- GadFul EVA - marketplaces, monitoring, and management accounting - https://business.ingello.com/eva
- Vorfahr - SaaS, automation, payments, and complex integration logic - https://business.ingello.com/vorfahr

Ingello profile for FLH - https://systems-fl.ingello.com/ua

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Hello.

I can complete the task. I have extensive experience in this area. The deadlines and costs are approximate - we need to discuss the details. I am ready to work through the escrow. I will send examples and hypotheses in private messages.
Feel free to write, I will do everything quickly and efficiently.

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Hello! Our team has been specializing for over 4 years in brand support, cybersecurity, and end-to-end Meta App Review moderation. We create web solutions (farfieworldwide.com, freshagro.com.ua, espressolab.com.ua) and automate client interactions on social media:
our works:
instagram.com/massage_me_rv
instagram.com/ispot.com.ua
We have ready cases of approved applications (Approved) for Direct API and will gladly send you confirmations in personal messages.
In the field of IG DM commerce, rejections usually occur due to errors in the testing video, non-compliance of the Privacy Policy with Meta's requirements, or weak justification for advanced permissions (Advanced Access). We will conduct a full audit and rewrite the application according to Facebook's strict guidelines.
We will prepare the document package and the correct screencast for the first submission within 2-3 days. We propose the payment through Safe as follows: 10% ($60) — case analysis and identification of the exact reasons for past rejections, 40% ($240) — execution of the first technical part (setting up the account, describing scenarios, generating policy, and submission), 50% ($300) — for the final result after successful moderation.
Estimated price: $600.
Deadline: 24 days.

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Hello! We are a team of developers with 4 years of experience in e-commerce automation, bot development, and working with the Instagram Graph API. Our major projects farfieworldwide.com, freshagro.com.ua, and espressolab.com.ua, as well as commercial accounts:
our work:
instagram.com/massage_me_rv
instagram.com/ispot.com.ua
confirm our professional level. We have successful examples of Approved apps (Meta approved applications) and are ready to demonstrate confirmations from developer accounts in private messages.

Your previous 3 attempts in IG DM commerce may have failed due to: 1) inaccurate technical screencast, 2) a template Privacy Policy that does not describe the protection of Meta API data, or 3) vague Use Cases, which moderators advise using the standard Meta Business Suite.

We know how to fix this.
… We will prepare the first submission in 2 days. We work through Safe Pay in three stages: 10% ($50) — detailed analysis of your case and review of past mistakes, 40% ($200) — preparation of the first part of the technical task (documents, Use Cases, new screencast, and submission), 50% ($250) — final result and transitioning the application to Live status.
Estimated price: $500
Deadline: 20 days

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Hello! I have reviewed your project and am ready to start working. I can guarantee excellent results in a short time.

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Here is a brief summary:

A specialist is needed to go through the Meta App Review (Instagram messaging permissions) and to fine-tune the existing CAPI integration for Instagram DM sales (KeyCRM + Make.com + Meta).

Tasks: analyze the App Review rejections, prepare and resubmit (instagram_manage_messages, pages_messaging), achieve approval, then update CAPI (action_source → business_messaging), add ig_sid, email (sha256), ad_id, test attribution in Ads Manager, and confirm the quality of matching.

Important: do not break the existing pipeline, work only with the production BM, real experience specifically with IG/Messenger App Review and Conversions API is required.

Deadline: up to 6 weeks. Payment through Safe Pay, please propose a budget.

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