Budget: 27000 UAH Deadline: 42 days
We can take this as a technical stage through Safe Pay - 3200 USD, up to 42 calendar days considering Meta's time. The first submission is approximately 5-7 working days after access, screenshots of refusals, and Business Verification checks.
Look, there’s a nuance here - I don’t promise approval on the first attempt, as Meta's review of messaging permissions often returns formal refusals. The cost includes an audit of the previous 3 refusals, a Privacy Policy package plus use case description plus demo screencast, submission of App Review v2, 2-3 iterations of edits after Meta's response, then an upgrade of the Make.com scenario 5298406 and a real DM test.
The hypothesis regarding refusals - most likely the reviewer did not see the full usage path of instagram_manage_messages and pages_messaging in a live scenario, or there were weak instructions for the tester, discrepancies in the Privacy Policy, roles of Business Manager, connected Page, and Instagram assets. I would also separately check instagram_manage_events and Ads Management Standard Access - for CAPI Business Messaging via Instagram Direct, this often becomes a hidden blocker, although it is not in your list of permissions.
> What we will do
> analyze the screenshots of refusals and logs from the App Dashboard
> prepare a use case, screencast, and test instructions so that the reviewer sees the permission in action
> check BM, App Dashboard, Page, IG, webhooks, test roles, privacy page
> after approval, change action_source to business_messaging, add ig_sid from CT_1025, em sha256 email, ad_id from CT_1026 in custom_data
> check Events Manager - the event reached, Match Quality not lower than 7 out of 10, attribution by the ad is visible
> provide a brief documentation - what has changed, where to look, how to repeat the test
Examples Approved - we can show 2 anonymized apps with messaging permissions in the exchange chat without App ID and third-party business data. One case - IG Direct commerce for sales through the manager, the second - Messenger and Instagram inbox for the service team. For CAPI, there was a separate scenario with business_messaging and user_data to improve Match Quality.
Relevant examples from Ingello
> https://business.ingello.com/prime-eva - retail, goods, accounting, integrations
> https://business.ingello.com/eva - retail and marketplace analytics
> https://business.ingello.com/vorfahr - automation of product service and payments
> https://systems-fl.ingello.com/ua - main page of the team for FreelanceHunt
I would break down the milestone like this - 30 percent for audit and package for the first submission, 40 percent for supporting the review until Approved or until the agreed edits are exhausted, 30 percent for CAPI, testing a real DM order, and documentation. Overall, it’s fine to work in production BM, without Zapier, without Pabbly, and without rewriting Make.com from scratch =)
Clarifications
> is Business Verification currently in approved status
> does the current App Dashboard already have instagram_manage_events or should it also be included in the submission package?