Setting up two-way integration of WhatsApp with Odoo CRM

Budget: 27000 UAH Deadline: 18 days

I would consider Whapi or Green API first. If you need a turnkey service without maintaining your own server - Whapi, if manageability and transparent webhooks are more important - Green API. Baileys makes sense only if you are ready to maintain your own microservice and take on support after WhatsApp Web updates. The fixed turnkey implementation is 120,000 UAH, with a term of 18 working days after access is provided. Similar WhatsApp connections with CRM have been made, and we have also worked with Odoo CRM.

At the implementation level, I would include a message queue, status log, retries on failures, attachment processing, matching numbers with contacts, creating a lead on the first contact, and rate limiting. A gray connection cannot be made !!without a guarantee of zero risk of banning!! - it can only reduce the risk through limits, warming up, pauses, and avoiding mass mailings =/

You will need to provide access to a test Odoo, rights to install the module, a separate WhatsApp number for testing, and a list of lead fields. It is practically important to check the version of Odoo, where it is hosted, and whether there are custom CRM modules.

> Questions
>> What version of Odoo is it and is it Odoo Online, Odoo.sh, or a self-hosted server?
>> How many managers and WhatsApp numbers need to be connected at the first stage?

> Relevant experience
>> https://business.ingello.com/forma-crm - CRM processes, roles, client cards, and operational logic
>> https://business.ingello.com/platforma - corporate platform with integrations and complex business logic
>> https://systems-fl.ingello.com/ua - briefly about our approach to system development on Freelancehunt Expand

Budget: 1500 UAH Deadline: 7 days

Good day, Kateryna!

I see that other specialists are already responding to your request regarding the integration of WhatsApp with Odoo CRM. Allow me to join the discussion so you can receive various opinions and solutions.

To better understand your needs, please clarify:
- What deadlines are you considering?
- Do you have a chosen gateway for integration, or can I recommend options?
- Do you have a technical specification, or do you need help developing one?
- Have you had previous attempts at integration, and what difficulties did you encounter?

Several factors influence the process, deadlines, and cost of integration:
1. The choice of gateway for "gray" integration of WhatsApp with Odoo CRM.
2. The availability of a technical specification or the need to develop one.
3. The scope of functionality that needs to be implemented.
4. The necessity for consultations regarding security.
5. Your requirements for speed and stability of operation.

At the beginning of our collaboration, it is important to agree on the final vision of the integration result. I prefer an approach based on the analysis of successful cases and taking your wishes into account. This will help create an integration that exceeds expectations.

The next step is to briefly discuss the project and understand how well we fit together. Let's fix the details in correspondence or at a meeting, so we can quickly move on to the practical part and ensure effective implementation of the integration.

Kateryna, I understand how important it is to ensure a stable integration of WhatsApp with Odoo CRM without an official API. I have experience in setting up "gray" solutions that minimize the risks of blocking and ensure speed of operation. Let's discuss your requirements and optimal implementation options. Expand

Budget: 3000 UAH Deadline: 7 days

Hello, Kateryna! I recommend Green API or Whapi - the most stable options for gray integration with ready-made webhooks and support for QR sessions without WABA. I will implement it turnkey: connecting the gateway, webhook for incoming → auto-creation of a lead/contact in Odoo upon the first inquiry, linking correspondence to the card, sending/receiving text, photos, documents directly from the Odoo interface. I will set up queues and delays between messages to minimize the risk of bans. What version of Odoo do you have - cloud or self-hosted? This affects the method of connection via API.

Budget: 5000 UAH Deadline: 7 days

Good day, Kateryna!

I understand the specifics: "gray" integration through WhatsApp Web without an official WABA. I have experience with Green API and setting up Odoo modules.

I recommend Green API — the most stable option in this class of solutions. I will implement: gateway connection, webhook in Odoo, auto-creation of leads, two-way messaging, consultation on anti-ban rules.

Cost: 5,000 UAH. Deadline: 7 days.

Please clarify: which version of Odoo (16, 17, 18)? Is there a ready-made CRM module or are we deploying from scratch?

Budget: 1500 UAH Deadline: 3 days

Hello, Kateryna! I am doing two-way integrations of messengers with CRM. For WhatsApp ↔ Odoo without the official WABA — through a gateway, as in your specifications: incoming messages go to Odoo, responses from Odoo go to WhatsApp, and the conversation history is in the client's card.

Honestly, right away: the unofficial API has a risk of blocking — we will take precautions (a separate number, limits on sending), I will explain the details.

I am an AI/Python engineer, I built my own AI-CRM from scratch, with many integrations through APIs and webhooks.

I am ready to discuss the details today. Approximately 3 days.
Matviy

Budget: 10000 UAH Deadline: 4 days

👋 Hello. My portfolio - Freelancehunt

I have experience integrating Odoo with messengers and CRM automations (webhooks, API, custom modules).

💼 For WhatsApp: the most stable option is the official WhatsApp Cloud API. It provides normal speed, stability, and minimal risks. Unofficial web solutions are technically possible, but they are unstable and may break after updates, so I usually do not recommend them for production systems.

I have already done similar integrations, including with CRM systems and messengers.

🚀 I can adapt to your workflow scenario, let’s clarify the details and finalize the exact implementation plan.

⏰ Deadline - 4 days.
💵 Budget - 10000 UAH. Expand

Budget: 3800 UAH Deadline: 5 days

I have worked with similar integrations through unofficial gateways, so I understand what is being discussed. Technically, this usually involves a connection between whatsapp-web.js or a similar solution with Odoo through a custom module that writes incoming messages to the CRM chatter and sends outgoing messages via webhooks. Question: what volume of correspondence is planned, and is there already a specific gateway in mind, or is the choice of tool also up to me? I am ready to discuss the details and propose a specific approach.

Budget: 10000 UAH Deadline: 5 days

Hello! I recommend Green API as the most stable gateway for this task, with good documentation, support for Odoo-compatible webhooks, and minimal risk of banning with proper number warming. I will implement a two-way integration: new inquiries in WhatsApp will automatically create leads in Odoo CRM, and the message history will be linked to the client card, allowing managers to send text/photos/documents directly from Odoo. 5 days, 10,000 UAH, starting after access to Odoo and the number for connection is provided. I look forward to collaborating!

Budget: 15000 UAH Deadline: 7 days

👋 Hello, I'm writing without AI😀

• I can easily create a similar gray solution through the green API

-> I will connect the gateway, integrate it into the CRM, and provide all instructions

• Real deadline - up to a week, price - 15,000 UAH

🔥 I guarantee adherence to deadlines and a responsible attitude.

Budget: 12000 UAH Deadline: 1 day

Hello! I am ready to deliver a turnkey solution. I have already done similar integration through third-party APIs. I guarantee quality and promptness of work.

Feel free to write, I would be happy to collaborate!

Budget: 1500 UAH Deadline: 6 days

Hello, Kateryna! I have reviewed the specifications, and the task can be fully implemented in Python. I recommend using Green API or Whapi as a gateway due to their stable Python SDKs and reliable session management. I have a top rating in the database and SQL categories on the marketplace, so I will implement the logic for synchronizing leads and working with the Odoo REST API clearly according to the documentation. To protect against bans, I will set up a message queue with random delays of 3–7 seconds. I am ready to complete the project turnkey in 4–6 days, and I suggest discussing the final cost in private messages — I am willing to offer a good discount for an interesting case in my portfolio.

Budget: 10000 UAH Deadline: 10 days

Hello!

I have extensive experience in integrating CRM systems, messengers, and automating business processes.

Implementation plan: I will select the optimal gateway, set up two-way messaging between WhatsApp and Odoo, automate lead creation, link the history of correspondence to clients, work with files and messages directly from the CRM interface, and conduct complete testing of the integration.

To assess the timelines and costs, it is necessary to clarify the version of Odoo, expected load, and current infrastructure.

I suggest discussing the project details in private messages.

Budget: 10000 UAH Deadline: 6 days

Hello, Katerina! This is Nina, the automation team manager.

The task of integrating Odoo with "gray" WhatsApp is completely clear. We won't touch WABA; we will build a stable REST/webhook pipeline through a QR session that won't break with the first update of WhatsApp Web.
Our answers to your questions:

What we recommend: Definitely Whapi or Green API. Custom libraries (like Baileys) are risky to take into production - you will be constantly fixing the code manually after every little change from Meta. Whapi and Green API have stable cloud services, ready webhooks, and excellent media/document transfer speeds.

Experience: Our Senior Developer Valentin regularly builds AI pipelines and CRM integrations in Python. We are fully familiar with the Odoo webhook mechanics: upon receiving a request, we search for the contact by number; if it's empty, we create a lead; if found, we link the conversation to the card.

Terms: Fixed cost - 10,000 UAH, implementation period - 5-7 days.

What Valentin will do:
He will set up two-way communication (text, photos, documents) directly from the Odoo chat.
He will establish a secure message sending queue with "smart" pauses and will consult on warming up numbers for maximum protection against bans.

Please let us know if your Odoo is deployed on your own server (self-hosted) or if you are using the cloud version, and what specific configuration it is? Let's communicate in chat; Valentin is ready to review your technical specifications. Expand

Budget: 18500 UAH Deadline: 10 days

Hello. I understand the task: a two-way integration of WhatsApp with Odoo CRM through an unofficial gateway, without WABA. When a client first contacts via WhatsApp, a lead or contact is automatically created in Odoo, the message history is linked to the client's card, and the manager sends and receives text, images, and documents directly from the Odoo interface. Additionally, setting limits and warming up the number to minimize the risk of blocking by Meta.

Regarding the gateway. For gray integration, the most stable option is Green API, which provides a simple REST and webhooks for incoming messages, maintains a session via QR, and does not require company verification. Alternatively, Whapi has a similar logic, or a solution based on Baileys if full control over the WhatsApp Web protocol and custom event handling is needed. Baileys is more flexible but requires more attention during WhatsApp Web updates, so for stability, I would recommend Green API or Whapi, while I would choose Baileys when custom logic is required.

I see the connection like this. A webhook from the gateway for incoming messages, I search for the contact in Odoo via its API by number; if not found, I create a lead, and if found, I link the message to the card. In the reverse direction, the manager's action in Odoo sends a message through the gateway API. Text, images, and documents are processed both ways. I will separately establish a queue and delays between messages, plus recommendations for warming up the number to reduce the risk of blocking.

I have worked with messenger and CRM integrations through webhooks and REST API, so I will build the connection turnkey. Please clarify whether your Odoo is cloud-based or self-hosted and what version it is, as this affects the method of accessing the API. I will provide an approximate fixed cost and timeline as soon as you confirm the gateway and Odoo version.

Budget: 1000 UAH Deadline: 1 day

Hello. I have significant experience in developing and implementing integration solutions, particularly with "gray" gateways for WhatsApp and Odoo CRM. For stable two-way integration with minimized risk of blocking, I recommend using a custom solution based on Baileys, deployed on a controlled server, which will ensure full control over the API and adaptation to changes in WhatsApp Web. Synchronization with Odoo will be implemented through the development of an optimized module that uses webhooks for asynchronous event processing and message history storage, incorporating mechanisms to bypass bot detectors and smart delays. My architecture already has ready-made solutions for effective session management and media file processing, which will significantly speed up the development and deployment process. I suggest discussing all implementation details, final budget, and timelines in private messages.

Budget: 27000 UAH Deadline: 10 days

Hello!

I can help with integrating WhatsApp with Odoo CRM: receiving/sending messages, creating leads, linking chat history to clients, working with media, webhook logic, API integration, and basic stability monitoring.

For the gateway, I would consider Green API or Whapi.Cloud. For a quick start with Odoo, Green API seems more practical because there are already ready-made Odoo modules for connecting via QR, webhook for incoming messages, and basic integration logic. Whapi.Cloud is also a strong option if a broader API for messages, media, webhook events, and custom logic is needed.

I would recommend Baileys as a custom solution only if full control over the logic is required, but for production, this is usually riskier: you need to maintain changes to WhatsApp Web, session stability, reconnects, queues, and errors yourself.

An important point: I cannot guarantee complete absence of number blocks, as unofficial WhatsApp Web solutions always carry risks. However, I can set up the integration to minimize issues: message queues, limits, pauses between sends, logging, session status monitoring, retries, error handling, and recommendations for safe use without mass spam distributions.

I have worked specifically with WhatsApp + Odoo:
I have experience with API integrations, CRM logic, webhook processing, backend automation, and linking external services with CRM. I can implement the integration for Odoo through a custom module or by adapting an existing module for the chosen gateway.

Estimated timelines:
- basic integration: 7-10 working days;
- full implementation with media, linking to leads/contacts, logging, and testing: 12-18 working days.

Estimated fixed cost:
from $700 for the basic option;
$1000-1500 for a turnkey integration depending on the version of Odoo, the chosen gateway, required functionality, and the state of the current CRM.

I am ready to first conduct a short technical audit: Odoo version, current CRM structure, manager scenarios, number of WhatsApp numbers, types of messages, and requirements for chat history. Expand

Budget: 10000 UAH Deadline: 10 days

Good day.
I have experience integrating CRM systems with messengers via API and Web sessions, so the task is well understood. I can find an optimal solution for integrating WhatsApp with Odoo and implement two-way messaging without the need for using the official WABA.
From my experience, for similar tasks, Green API or Whapi are most often used due to their stability, easy connection via QR code, and good documentation for CRM integration.
I can implement:
* automatic creation of leads and contacts in Odoo;
* linking the correspondence history to the client card;
* sending and receiving messages, photos, and documents directly from the CRM;
* consultation on the safe operation of the number and minimizing the risks of blocking;
* further support and development of the integration.
Please let me know:
* What version of Odoo is being used?
* Is there already a deployed server for integration?
* Is there a plan to work with one WhatsApp number or with several simultaneously? Expand

Budget: 27000 UAH Deadline: 14 days

We already have a practically ready foundation for integrating WhatsApp with CRM, which can be quickly adapted for Odoo and launched in stages ))

We have experience with two-way integrations of messengers, CRM, leads, message history, files, webhooks, and processing queues.

For the gateway for such a scenario, I would recommend looking towards Whapi or Green API, depending on your load, number of accounts, and attachment requirements. Whapi often appears more stable for a quick start, while Green API is convenient when simpler support and an understandable dashboard are needed. Baileys is also possible, but then the responsibility for support, updating WhatsApp Web, and monitoring falls more on us.

The benchmark for a fixed turnkey price is $1200. The timeframe is about 14 working days after access and gateway approval. We can keep it simple and start with one number, then add scaling if needed.

Implementation plan:
- Select the gateway and test it on a test number
- Set up incoming messages in Odoo with automatic lead or contact creation
- Link conversations to existing clients by phone
- Add sending text, images, and documents from the Odoo interface
- Create a message queue, error logging, and basic delays to reduce the risk of blocking
- Provide brief rules for working with the number, warming up, and limits

An important nuance is that gray integration through WhatsApp Web cannot have zero risk of blocking or breaking after WhatsApp updates. Therefore, I would include session monitoring, reconnection via QR, and a technical reserve for updating the gateway.

Similar examples of our experience:
- https://business.ingello.com/forma-crm - CRM and business processes linking manager actions to client cards
- https://business.ingello.com/platforma - corporate platform with integrations, roles, and internal processes
- https://business.ingello.com/fractal - process automation and agent logic, close in approach to reliable event processing

Our profile for the exchange - https://systems-fl.ingello.com/ua

Please clarify which version of Odoo is being used and whether there is access to the server side for module installation. Another question - is integration needed only in the CRM module or also in sales, invoices, or discussions within Odoo?

In touch, we can start with a short technical phase and quickly show the first working prototype =)

I will say in advance without magic - where there is gray integration, discipline in operation is needed, as still waters run deep. Expand