Budget: 700 UAH Deadline: 1 day
Good day, I have experience in system administration, I am ready to help you!
The internet appears and disappears chaotically.
No changes have been made to the software of either computer.
A technician from Kyivstar checked the line – the internet is available in the apartment.
When connected to the phone (Wi-Fi/mobile internet) – the internet works.
When connected directly to the computer (via cable/router) – the internet disappears.
The problem occurs simultaneously on two computers.
On two computers, the internet has disappeared and is working unstably at the same time. The problem manifests as follows:
The internet appears and disappears chaotically.
No changes have been made to the software of either computer.
The router has not been changed.
When connected directly to the phone (Wi-Fi/mobile internet) – the internet works stably.
When connected through the router or directly via cable to the computers – the internet disappears.
At the same time, the computer shows a connection (there is an internet icon), but there is actually no access.
The problem occurs simultaneously on 2 computers.
A worker from Kyivstar checked the line: the internet is coming to the apartment via cable, the signal is stable.
The problem arises only at the level of interaction between computer ↔ cable/router.
Budget: 700 UAH Deadline: 1 day
Good day, I have experience in system administration, I am ready to help you!
Добрий день
Роутер пробували міняти?
При підключенні напряму, без роутеру, Інтернет також не працює?
Робітник Київстар перевірив тільки наявність Інтернету по кабелю?
Роутер не міняли. але інтернет поступає в квартиру і навіть є значок інтернету на самому компьютері
При підключенні напряму, без роутеру, Інтернет на 2х компах не працює, а на телефоні працює
Робітник Київстар перевірив наявність Інтернету по кабелю .
так, але він підєднував кабель до телефона і до компів
тільки коли починається взаємодія роутера з компом, або кабеля з компом - тоді починається проблема
Майстер киівстар перевіряв наявність інтернету і напряму без роутера і через кабель. тобто він виключив проблему в роутері . він сказав - це як інтернет стоіть перед дверима і стукає, але зайти до компа не може, хоча комп показує що інтернет є
майстер киівстар сказав що це проблема саме в компі в драйверах, віндовсі або антивірусі
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