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  • Rating 562

Budget: 100 EUR Deadline: 7 days

Good day!

I can check and adjust the integration of Axeptio, Microsoft Clarity, and Google Tag Manager.

As part of the work:

— I will check the current installation of Axeptio and the consent transmission;
— I will analyze the Consent Mode settings in GTM;
— I will check the conditions for triggering the Microsoft Clarity tag;
— I will determine why Clarity is not recording user sessions;

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  • Rating 447

Budget: 75 EUR Deadline: 2 days

Toni, one question that depends on everything else: Is Clarity completely empty — or are there data, but each session is from a single page and each visitor is counted as new?

If it's the latter — the issue is not with the GTM trigger, and half of what is suggested here won't help.

Starting from October 31, 2025, Clarity requires an explicit consent signal for traffic from the EEA, the UK, and Switzerland, and for these visitors, consent mode is enabled by default — it hasn't been turned on, it just exists. You have France, which means all traffic falls under this. Without calling the Consent API, Clarity does not set the cookies _clck and _clsk. The consequence: a person visits page A, goes to B — Clarity counts this as two sessions of two different people. Records seem to exist, but the path is not collected, pages per session is always 1. From the outside — it simply "does not record sessions."

A common trap: often mistakenly using the old call clarity('consent', true). It is outdated. The current one is consentv2 with the flags ad_Storage and analytics_Storage.

Axeptio, in this case, is most likely working — it collects the user's choice. There is no link that conveys this choice to Clarity.

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  • Rating 584

Budget: 60 EUR Deadline: 2 days

Hello! A typical reason for this problem is that Clarity is launching before the Axeptio consent or the trigger in GTM is not listening to the consent update event. I will check the connection: how Axeptio transmits consent to GTM (dataLayer/Consent Mode), set up the trigger to launch Clarity only after the analytics consent, and check the order of tag loading. I will test in GTM Preview and ensure that sessions are being recorded in Clarity. This is a quick fix - I will do it in 1-2 days.

  • Projects 108
  • Rating 5.0
  • Rating 4 522

Budget: 80 EUR Deadline: 10 days

Good day
I am interested in your project. I would like to discuss all questions regarding cooperation in more detail.

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  • Rating 4.7
  • Rating 1 239

Budget: 50 EUR Deadline: 1 day

Hello.
I can do it without any problems, feel free to reach out.
Similar tasks are completed within 1-2 hours.

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  • Rating 5.0
  • Rating 914

Budget: 66 EUR Deadline: 2 days

Good day!
I have experience working with Google Tag Manager and Microsoft Clarity, particularly with setting up tags, triggers, verifying data transmission, and troubleshooting issues with analytics.
I have worked less with Axeptio, but I understand the principles of Consent Mode and integration through GTM well, so I am ready to quickly find the reason why Clarity is not recording sessions and fix the settings.
I would be happy to discuss the details and get started on the work.

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  • Rating 496

Budget: 81 EUR Deadline: 3 days

It seems that Clarity is not starting because its tag in GTM depends on the consent event from Axeptio, which is either not being passed through or is delayed — part of the sessions are lost. I will check the trigger chain, consent mode, and the Clarity tag, and adjust the settings. I will be ready in 3 days. Please clarify: is the consent currently opt-in or opt-out?

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  • Rating 472

Budget: 69 EUR Deadline: 2 days

Hello! I am ready to help with the setup of the Axeptio, Microsoft Clarity, and Google Tag Manager integration. I understand the specifics of how these tools work, especially regarding the correct data transmission when using cookie banners. I will audit the current tags in GTM, check the activation triggers and exception settings to ensure that sessions in Clarity start recording correctly. I am ready to begin the diagnostics right now. Please message me, and we can discuss the details.

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