Help with chats (WhatsApp) for communication with clients, connecting WABA
We have an online store, and we have an incoming official WhatsApp Business API channel where clients write to us, and we respond to them. But we also have regular WhatsApp, where access can be granted to no more than 5 devices, which is very little, especially considering that one person needs two devices. We have 10 people. We need to raise messages in WhatsApp, and we do this through WhatsApp Business API, but there we cannot write first. To be precise, we can, but it is done through very large complexities that we do not have time for. That is, we need to create a mailing list, add contacts, and ensure that this mailing list is on one number. And this message must be agreed upon in advance. That is, it must be a template that is approved by Meta. Accordingly, we need to have a stable WhatsApp that does not crash, where clients can write, which can be used by a large number of people, and where we can write first without any hassle. We need help; we need a specialist who understands all the aspects related to WhatsApp and WABA, who can help us set up the system and ensure that we do not have problems. Because, using third-party services like wazzup, we do not achieve stability. For example, today our account was disconnected, and we can no longer connect here. We need stability in working with WhatsApp and WhatsApp Business API.
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