Recommendations for a Shopify site in the niche of dietary supplements

Very valuable analytics — out of 750 sessions only 0.4% conversions, while:

73 people (9.7%) add products to the cart

39 (5.2%) proceed to checkout

But only 3 purchases = something is clearly blocking the final stage.

This is a typical symptom of a technical error at the payment stage or a UX block in the checkout flow.
…
🔍 What can I do for https://apexzone.com
:
✅ 1. Technical audit of Checkout

I will check the entire checkout flow: buttons, redirects, Shopify Payment / 3rd party configuration (Stripe, Fondy, LiqPay, Wayforpay, etc.)

I will test:

Adding products to the cart

Proceeding to checkout

Filling in details

Payment

Order status

→ It often happens that:

there is no delivery method → the user does not see how to complete

there is no payment method for the country → Shopify secretly blocks the step

or there is an error in the custom checkout (CSS, JS, app)

🧪 2. Console + Network Logs

I will check DevTools → if there are JS errors, if something is blocked by the App or Privacy plugin

I will track:

what exactly is sent from the form

what statuses are in Shopify API requests

if there are response errors

📦 3. Test Orders

I will create a test order (scenario from EU / US / Ukraine)

If you are using a 3rd party app for checkout — I will check the integration (Afterpay, PayPal, etc.)

🔁 4. UX micro-obstacles

Corrections:

too many steps in checkout

poorly visible errors (for example, Required fields, but without highlighting)

non-obvious “Place order” button

labels that mislead (for example, "Shipping details" instead of "Next")

🛠 What has already been done in cases:

https://redhotteam.com/en/portfolio/c7f9a89a-ab72-498f-b4e1-1fc43e5c0cb1
— redesign of checkout + tracking
https://redhotteam.com/en/portfolio/262821b8-3fef-45c0-8941-0ab0f7198dfd
— multi-level testing of ecommerce flow
https://insideshop.com.ua/
— Shopify fixes + integration with Meest

🕵️♂️ I will conduct the audit within 1 day and provide a list of exact reasons + solutions (we will implement immediately if access is available).
Ready to start right now — just provide temporary access to Shopify or sandbox access to checkout.

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Hello Sergey, we can help you resolve the sales issue from a technical point of view, let's discuss the details in private messages and agree on the deadlines and price.

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Hello.

I can complete the task. I have experience in this area. The deadlines and cost are approximate - we need to discuss the details.
Write to me, I will do everything quickly and efficiently.

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