Task — develop a chatbot that will function as a first-line assistant.
Where the bot will operate:
– On the website
– In Instagram
Bot functionality:
Welcome message (well-structured scenario for the first contact).
Collecting information from the user — there are 5 prepared mandatory questions (need to correctly set up the logic of passing = if not answered, return to this question).
Data transmission:
– Automatic transmission of information to Google Sheets about the lead and their request
– Notification in Telegram to the manager about a new leadMini knowledge base:
– Dataset with ~20 questions and answers (we will provide)
– The bot must correctly respond to basic customer questions
Requirements:
– Experience working with SendPulse
– Cases of implemented chatbots
– Understanding of lead generation logic
– Ability to structure scenarios