Screenshot for the Call-Centre Internet Bookstore Operator
10 USD Applications 1
Client's review of cooperation with Anastasiia S.
Screenshot for the Call-Centre Internet Bookstore OperatorA very responsible and decent person. Everything is done in time with maximum wishes. I recommend to everyone
Freelancer's review of cooperation with Vitaly Shevchenko
Screenshot for the Call-Centre Internet Bookstore OperatorThank you for cooperation. A very adequate customer with a clearly set task. Always on contact, payment is timely. I recommend it.
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Winning proposal3 days10 USD
571 37 1 1 Winning proposal3 days10 USDGood afternoon, I can do a project. I have experience working as a manager and logist in the interests of the store, managed by call-centre operators. I write a script, taking into account the features of the label of telephone conversation and business communication. Open to cooperation. With the details, I have a few clarificing questions. The cost of a single script is 50 UAH.
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30 days62 USD
234 8 0 30 days62 USD
Good day Vitaly.I like your project, interesting.There are a few ideas.1 .We set the quality control of the sales department.I'm ready to listen to 30 calls and show growth zones, provide feedback.Why do you set up the call management system?Call analysis is needed to keep the hand on the pulse and to hear how managers communicate with customers, to monitor whether the conversation is moving towards the target, whether it has managed to retain the customer’s attention, which phrases have led to the breakdown of the conversation.2ndAfter the audit of the sales department we develop and implement scripts.The development of single scripts is one of the points of sales growth.There will be prescribed speech modules that help managers not merge customers, engage in the dialogue of those who initially showed interest in the product/service.Screenshots, of course, will be tested by your managers and, if necessary, refined even after delivery and full payment.Let us give the results of our actions:
1 .You provide a loading call.2ndI analyze the current sales system.ThreeI detect missed orders and errors when communicating with customers.4 .I provide an overall analysis report + in a set for each manager.And you are already then making a decision on our further cooperation (sales quality control/sales scenario development).Vitaly, for the beginning of our work write me the company’s website in personal messages, and I’m going to send you a brief to fill, there’s literally a few questions, well?
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2 days7 USD
1146 33 0 2 days7 USD
Good day . Experience in QC 4 years on the position of the operator (sales, support) and 2 years on the position of the supervisor.
I will write a script after the TZ discussion. Write to ls or telegram @hunterkh
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1 day7 USD
176 1 1 1 day7 USD
Good day . Ready to implement the project in the shortest time possible. There is experience working in sales, making script for calls to the customer. I begin the work immediately after the details have been agreed.
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