Script for redirection
It is necessary to create a script that will connect the master with the client through IP telephony when the status changes in the CRM.
Example
The master calls from his mobile phone to the IP telephony number,
when the status is "A" in the CRM - the master is redirected to the office
when the status is "B" in the CRM - the master is redirected to the client's number
CRM - Altegio
Ip телефония - Odorik.cz
-
3 days254 USD
489 3 1 1 3 days254 USDTo implement a script that will automatically redirect calls from the master depending on the status in the CRM, I propose the following approach:
Main stages:
Integration with CRM Altegio:
Receiving the order status (A or B) upon status change.
Integration with IP telephony Odorik.cz:
Setting up automatic call forwarding:
… If the status is "A," the call is forwarded to the office.
If the status is "B," the call is forwarded to the customer.
Automation of the call scenario:
Creating triggers to check the status and initiate the appropriate forwarding.
Ready to discuss the details for implementing the scenario and integration with CRM and IP telephony systems.
-
5 days173 USD
445 28 1 5 days173 USDHello, I am ready to complete this project!
I look forward to collaborating!
-
10 days128 USD
1788 20 0 10 days128 USDGood afternoon. Please send the details in private messages (which CRM? which IP telephony?)
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